MARY M. CARDIN

• Provide case management services to persons with developmental/intellectual disabilities, managing a caseload of up to 87 individuals and families
• Design and monitor individualized program plans that take into account clients' goals and preferences
• Coordinate services and meetings with other agencies and service providers
• Conduct home visits with clients, families and/or care providers; Provide resource information and advocacy
• Coordinate and meet with Interdisciplinary team members - clients, outside agencies, service providers, etc.
• Develop and maintain productive working relationships with various community resources, including schools, government agencies and service providers
• Maintain accurate records and full compliance with government regulations and agency guidelines
• Maintain and audit case records, gather supporting documents needed for overall compliance of applicable Dept. of Developmental Services (DDS) regulations
• Perform liaison duties for Adult Residential Facilities including conducting Unannounced Visits and monitoring residential programs to ensure compliance with appropriate regulations and governing organizations; auditing client funds accounts
• Initiated contact with appropriate service providers to request referrals and followed up to confirm results

• Provided Representative Payee services to people with developmental disabilities
• Ensured compliance with all applicable laws and regulations to ensure continuation of governmental benefits
• Initiated and processed payments and disbursements from client Trust accounts
• Acted as liaison between FNRC staff, DDS, Social Security Administration, Veterans Administration, Dept. of Health and Human Services and care providers regarding Representative Payee functions
• Evaluated facts and circumstances on an individual basis to determine program eligibility for clients
• Responded to inquiries, developing and providing solutions to staff and vendors as needed
• Applied mathematical abilities on a daily basis to calculate and check figures in all areas of Trust Dept. accounting systems.
• Organized budget documentation and tracked expenses to maintain tight client trust account controls
• Assessed data and information to verify entry, calculation and billing code accuracy
• Maintained accurate and complete documentation for all Trust Department procedures
• Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
• Entered figures using 10-key calculator to compute data quickly

· Assist at-risk high school students with navigation through the college entrance process

• Reception services: identified customer purpose for visit and routed accordingly, examined, evaluated, and routed documents appropriately
• Provided organizational support - completed assigned tasks effectively and efficiently
• Performed data entry tasks and reviewed system information for accuracy while completing tasks
• Received and processed child support payments

• Supervised and trained job skills to adults with disabilities in a Vocational Training Program
• Developed effective ways of completing job tasks in a timely manner while ensuring quality of work
• Composed task analyses for various assigned job tasks specific to job sites
• Utilized individual abilities of crew members while prioritizing job tasks
• Documented progress; completed time studies, entered time cards, trained new hires to meet documentation requirements
• Applied various teaching aids to minimize learning gaps and effectively instruct and motivate students
• Devised and implemented support plans to help clients excel

• Tutored struggling, average and advanced students in Accounting; Business Math; Statistics; General Math; Algebra; Computer applications
• Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses
• Spearheaded group tutoring sessions to help students struggling in similar areas
• Created special handouts, study guides and enrichment materials to boost student knowledge
• Helped students prepare for routine and standardized tests, including mid-term and final exams
• Tracked learning progress to identify opportunities to enhance tutoring methods and help students achieve individual goals
• Assessed students' progress throughout tutoring sessions and adjusted instructional methods and content focus as needed
• Drilled students on subject matter and used flashcards and writing techniques to improve recall
• Provided homework assistance using specific curriculum and materials
• Motivated students towards learning and studying to build self-confidence and reduce fear of failure
• Provided excellent customer service; explained services and program requirements to potential students; provided clerical office support; hosted student study groups; helped coordinate various functions for EOPS/CARE programs
• Assisted college students with various documentation such as financial aid, scholarships, and University admissions applications

• Supervised and trained job skills for adults with disabilities in a Vocational Training Program
• Developed effective ways of completing job tasks in a timely manner while ensuring quality of work
• Composed task analyses for various assigned job tasks specific to job sites
• Utilized individual abilities of crew members while prioritizing job tasks
• Documented progress; completed time studies, entered time cards, trained new hires to meet documentation requirements

• Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed
• Supervised staff and adults with disabilities in a Vocational Training Program
• Collected, verified accuracy, and input time card information for staff and clients
• Coordinated/attended meetings with clients, FNRC, and other team members to discuss plan objectives
• Developed ISEPs for clients participating in Supported Employment Program
• Composed spreadsheets and input data; submitted billing invoices to government agencies

• Trained new staff, providing direct supervision, ongoing staff development and continuing education to employees
• Created efficient work schedules for each team member to ensure compliance and keep shifts properly staffed
• Supervised staff and adults with disabilities in six Adult Residential Facilities
• Developed and implemented ISPs
• Trained staff regarding appropriate interaction with adults who have developmental disabilities; necessary documentation and behavioral tracking; safety procedures; dispensing of medications to clients
• Ensured compliance of all T17 &T22 regulations in homes serving adults with disabilities
• Attended quarterly meetings to discuss client progress with FNRC and other involved parties
• Developed task analyses for daily living skills