Mary Melissa Gonzalez-Mejia

Obtain prior authorizations for all imaging procedures, resulting in patients being able to be scheduled in a timely manner.

Train new employees to ensure they can succeed in this role, along with being knowledgeable of our processes.

Schedule imaging appointments and give all instructions to patients for the upcoming procedures.

Meet and interview parents of new born babies, gather information for the completion of the birth certificate application to send to the state of Florida & apply for social security card.

Notary services for paternity acknowledgement.

Change baby names in computer system for billing.

Type proof of birth on letter head for military families to take to Deers office for Tricare.

Several positions within different groups with last position being Medical Office Secretary with OBGYN.

Collected copays, balances, and bad debts with accurate closing of all money batches at the end of each work day.

Bank deposits and receipts.

Payment arrangement counseling that resolved in closed bad debt and overdue accounts.

ICD-10-CM coding and billing of hospital, nursing home, daily office visit charges and home visits for several departments including Family Medicine, Internal Medicine, Cardiology, Endocrinology and OBGYN.

Answered phones & call backs.

Checked pt's in and out in a timely, cheerful and professional manner.

Maintained physician schedules for patients appointments and pharmaceutical representatives meetings.

Pulled & filed charts as well as ordered charts from storage company for physician review and medical records requests.

Electronic Medical Records, including scanning documents, data entry and faxing medical records.

Clinical: Triage, injections, performed tests and procedures such as EKG's, Urinalysis, Strep, Glucose and Influenza.

Wrote prescriptions, ordered tests, scheduled procedures and referrals.