Mary Michelle Clark

• Provided emotional support and guidance to patients experiencing trauma or mental health crises, connecting them with appropriate resources for further assistance.
• Assisted in developing policies and procedures aimed at streamlining workflows within the emergency department and improving overall patient care quality.
• Reduced hospital readmissions through effective discharge planning and patient education on self-care strategies.
• Contributed to process improvement initiatives within the emergency department, identifying areas for potential growth and implementing changes to enhance patient care delivery.

• Trained new nurses on hospital policies and procedures, patient care protocols, medical procedures, and patient interventions.
• Served as an advocate for patients'' rights and preferences, working closely with families to ensure their voices were heard during care planning discussions.
• Increased nursing staff competency by providing ongoing education and mentoring on evidence-based practices.
• Supported hospital accreditation efforts by ensuring adherence to established standards and best practices within the nursing department.
• Assisted with the onboarding process for new nursing staff,

providing a thorough orientation to facility policies and

procedues.

• Oversee 30 bed Level II Trauma Emergency Room daily staffing and patient flow in order for staff to provide safe and effective patient care optimizing quality of care to acheive best patient outcomes and experiences.
• Functioning as a resource for staff members and assists as necessary
• Achievements:
• Sustained substantial increase in patient satisfaction scores
• Persistent increase in meeting and exceeding stoke and sepsis core measures
• Decrease in time from medication order to administration to meet company standards
• Selected as a Bronze Medalist by the Good Samaritan Foundation and the 2023 the Excellence in Nursing Awards Selection Committee
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• Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
• Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
• Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
• Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
• Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
• Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
• Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
• Transferred patients safely and securely to medical facilities for continued care.