

Responsible and hardworking professional with over 8 years of work experience in retail, hospitality, and warehouse operations across Ukraine, Europe, and the United States. Experienced in fast-paced work environments, including warehouses, retail stores, and customer service. Known for reliability, strong attention to detail, and a positive attitude. Quick learner who is open to gaining new skills and contributing to the team’s success.
• Performed Induct operations, scanning and placing items onto the sorter system with high speed and accuracy.
• Picked customer orders using a handheld scanner, ensuring 100% accuracy and meeting hourly targets.
• Packed merchandise into shipping containers, applying labels and ensuring items were secure for transport.
• Maintained a clean and safe workstation, strictly following all OSHA and company safety protocols.
• Cleaned and maintained VIP suites, apartments, and standard guest rooms to high hospitality standards. • Performed cleaning and maintenance for the hotel’s nightclub, ensuring a clean and safe environment.
• Assisted in the laundry department, managing linens and operating industrial washing equipment.
• Operated industrial dishwashers and maintained kitchen cleanliness.
• Handled "on-call" cleaning duties, responding quickly to hotel maintenance needs.
• Managed operations for multiple retail locations, ensuring consistency in service and sales standards.
• Led new store openings, including staff recruitment and hands-on operational training.
• Conducted Sommelier-led training on wine and alcohol knowledge, product tasting, and sales techniques.
• Trained staff on store operations, including food handling (slicing/serving) and customer service protocols.
• Managed financial accountability, including cash deposits (Inkasatsiya) and inventory audits.
• Managed inventory receiving, verifying shipments against invoices for accuracy.
• Promoted to Store Administrator within 3 months for exceptional performance and reliability.
• Supervised daily store operations, staff shifts, and customer service quality.
• Managed inventory audits, product replenishment, and shelf merchandising.
• Managed inventory audits, product replenishment, and shelf merchandising.
• Managed inventory audits, product replenishment, and shelf merchandising.
• Managed inventory receiving, verifying shipments against invoices for accuracy.