Maryna Iskra
North Highlands,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Safety Assistant
USKO Express, Inc.
Rancho Cordova, CA
05.2021 - Current
- Implement safety policies and procedures in compliance with local, state, and federal rules and regulations including FMCSA and Department of Transportation (DOT).
- Develop, execute, and maintain effective driver safety training programs in compliance with, FMCSA and company safety policies, including proper usage of the ELD system (Truck Ensure).
- Ensure all paperwork was completed accurately and in a timely manner.
- Participate in new driver orientation and on-boarding processes.
- Daily phone and email communication with drivers, local authorities.
- Schedule and conduct regular ride-along sessions to ensure driver compliance, and positive safety habits.
- Ensure drivers remain compliant with annual physicals, drug/alcohol screenings, and driver license renewals in accordance with all state, federal and local laws.
- Report non-compliant drivers or incidents to General Manager for corrective action/discipline.
- Maintain internal database with current driver status, license information, and DOT compliance information.
- Operate with strong communication, interpersonal, problem solving skills.
Shift Manager
Wendy's
Sacramento, CA
07.2020 - 04.2021
- Assigned tasks to staff members.
- Supervised staff to ensure that tasks are completed on time and according to safety laws.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Assisted customers with product selection, ordering, returns, exchanges.
- Opened up or closed the warehouse at the start and end of the day.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Coached employees on interactions with customers service.
- Communicated with other shift managers to facilitate continuum of customer service.
- Enforced safety standards throughout the store including proper use of equipment.
- Responded quickly and effectively to emergency situations as they arose.
Education
Associate of Science - Law
Ivan Franko National University of Lviv
Lviv, Ukraine03-2019
Skills
- Safety Inspection
- Incident Investigation
- Emergency Response
- Safety Documentation and Materials
- Customer-Oriented
- Negotiation
Languages
English
Professional
Ukrainian
Professional
Russian
Professional
Timeline
Safety Assistant
USKO Express, Inc.
05.2021 - Current
Shift Manager
Wendy's
07.2020 - 04.2021
Associate of Science - Law
Ivan Franko National University of Lviv
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