Marynn Livingston
Saratoga Springs
Summary
Adaptable team player with skills of task delegation, empathy, and time management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager of Human Resources
Holiday Oil
04.2024 - 08.2024
- Oversaw task allocation to ensure smooth operations in the convenience store.
- Answered employee requests and questions related to benefits and compensation.
- Spearheaded diversity and inclusion initiatives within the workplace, fostering an inclusive environment for all employees.
- Scanned and maintained confidential employee information and records.
- Maintained organized and sanitary workspaces.
Process Improvement Specialist
Doterra
02.2022 - 07.2023
- Designed strategic user path diagrams for improved website interactions.
- Leveraged quantitative data analysis techniques to pinpoint inefficiencies in workflows accurately, leading to significant time savings for various teams within the organization.
- Managed project timelines effectively, ensuring timely completion of critical process improvements without sacrificing quality or scope.
- Conducted root cause analysis to diagnose issues in existing processes, enabling targeted improvements for maximum impact.
Customer Feedback Specialist
Doterra
09.2022 - 02.2023
- Analyzed trends by categorizing customer feedback tickets.
- Evaluated patterns in customer feedback tickets to identify service improvement areas.
Member Service Representative
Doterra
07.2021 - 09.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
Education
Associates Of Science -
Utah Valley University
Orem, UTSkills
- Time management
- Task delegation
- Quick adaptability
- Empathy
- Written communication
- Data analysis
- Staff management
- Team building
Accomplishments
Top schedule adherence, 2021
Certification
Food Handlers Permit
Timeline
Assistant Manager of Human Resources
Holiday Oil
04.2024 - 08.2024
Customer Feedback Specialist
Doterra
09.2022 - 02.2023
Process Improvement Specialist
Doterra
02.2022 - 07.2023
Member Service Representative
Doterra
07.2021 - 09.2022
Associates Of Science -
Utah Valley University
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