Summary
Overview
Work History
Education
Timeline
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MARYNN PORTER

Summary

With over 8 years of experience in diverse roles, I possess exceptional skills in Microsoft Office, strong interpersonal communication, and a proven track record in administrative support and customer service. My background includes over 5 years of working closely with children and caregivers, where I've honed my ability to connect with clients and address their needs effectively. I am passionate about developing innovative solutions to streamline processes and enhance operational efficiencies. Committed to fostering an equitable and inclusive environment that supports performance assessments.

Overview

8
8
years of professional experience

Work History

File Clerk

Atlantic Dermatology
08.2023 - Current
  • Organize and maintain filing systems, ensuring efficient document retrieval and organization.
  • Handle correspondence and file documents, supporting smooth office operations.
  • Verify and update file information, enhancing accuracy and completeness.
  • Participated in monthly team and department meetings.
  • Assist colleagues in locating files, promoting seamless workflow.
  • Maintained confidentiality of sensitive information, demonstrating professionalism.
  • Executed meticulous organization of digital and physical files, enhancing document retrieval speed and office efficiency.

Childcare Provider

Self Employed
08.2016 - Current
  • Ensure safety and well-being of children aged 6 weeks to 10 years for up to 10 hours daily.
  • Ensure safety and well-being of children aged 6 weeks to 10 years for up to 10 hours daily.
  • Assist with homework in various subjects, leading to improved academic performance.
  • Adhere to parents' guidelines on schedules, chores, and discipline for consistency.
  • Create a nurturing environment for a child with special needs using patience and de-escalation.
    Provide reliable transportation for activities and between parents' homes in divorce situations.

Front Desk Coordinator

Chesapeake Regional
05.2022 - 05.2023
  • Greeted and assisted 50-100 guests per shift, ensuring smooth check-ins and accurate insurance collection.
  • Completed necessary documentation for patient procedures including lab and x-ray orders .
  • Handled 3 phone lines, efficiently managing over 20 calls per shift with patients, staff, and vendors.
  • Maintained a clean and organized waiting area, enhancing the professional environment.
  • Delivered exceptional customer service with a friendly and helpful demeanor.
  • Provided administrative support using EMR systems and Microsoft Office, ensuring accurate record-keeping.

Receptionist

Hall Acura
09.2020 - 08.2022
  • Handled 3 phone lines, efficiently managing over 20 calls per shift with patients, staff, and vendors
  • Answered customer calls, processed service payments, and maintained a clean waiting area.
  • Filed paperwork, managed cash and checks, and assisted dealership staff with various tasks.
  • Efficiently managed customer interactions and transactions, ensuring smooth operations and high customer satisfaction.
  • Handled significant cash and check volumes, maintaining accurate records and supporting dealership operations seamlessly.
  • Assisted team members with various tasks, fostering a cooperative environment and enhancing overall dealership efficiency.

Sales Associate

American Eagle
11.2020 - 07.2021
  • Assisted customers in finding clothing that matched their style, improving their shopping experience.
  • Ensured store cleanliness and organized inventory, enhancing customer satisfaction during Covid-19.
  • Provided exceptional customer service, aligning with brand standards to boost customer loyalty.
  • Assisted customers in finding clothing that matched their style, improving their shopping experience.
    Implemented and maintained Covid-19 safety protocols, ensuring a safe environment for all.
  • Collaborated with team to optimize store layout, resulting in improved customer flow and increased sales.

Education

Bachelor of Science - Social Sciences

Virginia Wesleyan College
Norfolk, VA
05.2023

Associate of Science - Social Sciences

Tidewater Community College
Norfolk, VA
05.2020

Timeline

File Clerk

Atlantic Dermatology
08.2023 - Current

Front Desk Coordinator

Chesapeake Regional
05.2022 - 05.2023

Sales Associate

American Eagle
11.2020 - 07.2021

Receptionist

Hall Acura
09.2020 - 08.2022

Childcare Provider

Self Employed
08.2016 - Current

Bachelor of Science - Social Sciences

Virginia Wesleyan College

Associate of Science - Social Sciences

Tidewater Community College

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MARYNN PORTER