Maryoris Yamileth Sanchez Rivas
Manassas,VA
Summary
To use my managerial and customer service skills to enhance your company.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Chipotle Mexican Grill
10.2016 - 06.2017
- Interacted with 300-500 customers on a daily basis
- Responsible for maintaining the correct amount of money whether in cash or credit
- Entered final order in the system and conducted financial transactions
- Issue receipts,refunds, coupons etc
- Worked as a team and built great relationships with co-workers.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Kitchen Manager
Chipotle Mexican Grill
06.2017 - 03.2018
- Responsible for carrying out specific goals for each day
- Helped other crew members learn specific company procedures
- Lead a team to ensure Chipotle standards are upheld according to the company satisfaction.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Checked and tested foods to verify quality and temperature.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Motivated staff to perform at peak efficiency and quality.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Service Manager
Chipotle Mexican Grill
03.2018 - 08.2021
- Excellent customer service while greeting customers and completing transactions enthusiastically
- Promoted two times after initial hire
- Dedicated, hardworking, flexible, results oriented restaurant management professional with extensive daily planning experience in both front and back of the house operations
- Skilled in staff training and development
- Demonstrated team leader with excellent staff management skills
- Focused leader with restaurant operations knowledge to drive profitability
- Great communication skills with staff members and customer.
- Reviewed weekly sales ads and monitored price changes.
- Worked flexible schedule and extra shifts to meet business needs.
- Completed inventory counts and ordered merchandise.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Manager Assistant
Mezeh Mediterranean Grill
08.2021 - 05.2022
- Recruiting, interviewing, and hiring the right people to perform excellent work
- Writing schedules, managing Pnl, and performing cash and operations audits
- Responsible for the day-to-day operations, as you prepare to lead your own restaurant
- Control inventory and food cost
- Write and execute effective schedules
Service Manager
Chipotle Mexican Grill
09.2022 - Current
- Met with customers to discuss service needs and offer available solutions.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Limited portion sizes and used garnishes to control food costs.
- Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
Education
undefined
Arlington Mill High School
Skills
- Trusted key holder
- Basic math skills
- Proficient in cash management
- Multi-line phone talent
- Strong work ethic
- Outstanding leader with excellent communication and
- Conflict-resolution skills
- Skilled in staff training and development
- Familiar with Microsoft Word (office),email, and internet navigators
- Scheduling and Coordinating
- Employee Coaching and Motivation
- Hiring and Developing
- Food Safety and Quality
- Store Opening and Closing Procedures
- Reliable and Responsible
- Team Leadership
- Honest and Trustworthy
Certification
SERV safe, Northern Virginia Food Manager Certification, CPR Certification, CDl License
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Service Manager
Chipotle Mexican Grill
09.2022 - Current
Manager Assistant
Mezeh Mediterranean Grill
08.2021 - 05.2022
Service Manager
Chipotle Mexican Grill
03.2018 - 08.2021
Kitchen Manager
Chipotle Mexican Grill
06.2017 - 03.2018
Cashier
Chipotle Mexican Grill
10.2016 - 06.2017
undefined
Arlington Mill High School
Similar Profiles
Jacob (Jake) HurstJacob (Jake) Hurst
Kitchen Leader at Chipotle Mexican GrillKitchen Leader at Chipotle Mexican Grill
Noah MartinezNoah Martinez
Crew Member Cook at Chipotle Mexican GrillCrew Member Cook at Chipotle Mexican Grill
Katherine DiazKatherine Diaz
Front of House Trainer at Chipotle Mexican GrillFront of House Trainer at Chipotle Mexican Grill
Sarah SouthwickSarah Southwick
Service Manager at Chipotle Mexican GrillService Manager at Chipotle Mexican Grill
Amanie Bonchu StokesAmanie Bonchu Stokes
Behavior Therapist at BreakThru ServicesBehavior Therapist at BreakThru Services