Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maryorland Arias

Mooresville,NC

Summary

Successful professional with several years of experience propelling brand image and driving customer engagement to increase revenue. Skillful in generating attention among target audiences. Strong collaborator comfortable working with various teammates and industry professionals to oversee execution of campaigns.

Overview

15
15
years of professional experience

Work History

Bilingual Senior Account Manager

Us Funding/Boardwalk Staffing
Charlotte, NC
08.2019 - Current
  • Sourced, qualified, and conducted screening interviews with job candidates.
  • Listened to customer needs to identify and recommend the best products and services.
  • Hired employees and processed hiring-related paperwork.
  • Created detailed reports outlining the success of recruitment campaigns.
  • Prepared or maintained employment records using human resources management system software. (Avionte, Tempworks).
  • Attended industry events and conferences to network with potential hires.
  • Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
  • Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
  • Drafted job postings for clients, posted them on various online platforms, and screened resumes.

Credentialing Specialist

Cigna
Sunrise, FL
06.2013 - 08.2019
  • Reviewed and processed credentialing applications to ensure accuracy, completeness, and compliance with all accreditation standards.
  • Performed primary source verifications such as criminal histories, licenses, and board certifications.
  • Performed database queries, compiling information according to requests and logging logistics changes.
  • Participated in periodic audits of credentialing files to maintain compliance with applicable regulations and policies.
  • Trained junior credentialing staff on best practices and company-specific procedures.
  • Utilized various software and tools to streamline processes and optimize performance (Salesforce, and websites like my cigna and NPI and others)
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Bilingual Sales Consultant

LV Industrial Control Inc.
Weston, FL
04.2010 - 09.2011
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
  • Leveraged multilingual skills to review, record and organize written data from variety of sources.
  • Followed up with customers after completion of transactions to ensure satisfaction.
  • Monitored incoming emails from customers seeking support or advice.
  • Surpassed sales goals through implementation of successful marketing strategies.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Provided translation assistance for customers with limited English proficiency.
  • Processed orders accurately and promptly, ensuring timely delivery of goods and services.

Education

Human Resources Technician - Human Resources Management

Universidad Tecnica Fermin Toro
Barquisimeto - Venezuela
07-1992

Skills

  • Customer relationship management
  • Talent acquisition
  • Human resources management
  • Sales strategy development
  • Client onboarding
  • Employee training
  • Customer relationships
  • Problem-solving abilities
  • Self motivation
  • Bilingual communication
  • Excellent communication skills

Languages

Spanish
Native/ Bilingual

Timeline

Bilingual Senior Account Manager

Us Funding/Boardwalk Staffing
08.2019 - Current

Credentialing Specialist

Cigna
06.2013 - 08.2019

Bilingual Sales Consultant

LV Industrial Control Inc.
04.2010 - 09.2011

Human Resources Technician - Human Resources Management

Universidad Tecnica Fermin Toro

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