Dynamic customer service leader with a proven track record at Nordstrom, excelling in service excellence and cash management. Recognized for enhancing customer satisfaction through effective problem resolution and strategic decision-making. Skilled in staff training and development, fostering a motivated team that consistently exceeds performance targets.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.