Mary R. Lassen
Mound,MN
Summary
Detail and process oriented yet seeks to understand the big picture. Excellent written communicator and good with customer service.
Overview
19
19
years of professional experience
Work History
Shipt Shopper
Self-Employed
Mound, MN
11.2023 - Current
- Verify orders for accuracy and quality
- Ensure that all food is handled properly according to safety guidelines
- Meet deadlines for assigned tasks while maintaining high standards of work quality
- Utilize problem solving skills when issues arise with orders or deliveries
- Communicate efficiently with customers about their orders
- Remain organized throughout shifts by managing multiple orders at once
- Satisfied customers with quick, accurate service under tight deadlines
Admissions Data Assistant
Crown College
Saint Bonifacius, MN
10.2016 - 12.2021
- Managed admissions applications for online and PSEO students using Salesforce and Jenzabar
- Communicated with admissions counselors regarding student application status
- Collaborated with on-campus coordinator regarding student record completion
- Reconciled data discrepancies in student records
Administrative Assistant
Wooddale Church
Eden Prairie, MN
11.2010 - 08.2011
- Assisted Contemporary Director with the vision and execution of events
- Streamlined application process by utilizing Fellowship One
- Researched multiple projects and presented results to executive leadership
- Designed web advertisements for worship arts events using Adobe Creative Suite
- Created written and visual content for website
- Preformed administrative duties for two directors
Administrative Assistant
Evangelical Free Church of America Headquarters
Minneapolis, MN
10.2006 - 10.2009
- Managed acceptance process of missionary applicants using Blackbaud
- Communicated with applicants regarding the completion of applicant files
- Customized new online database to organization’s acceptance process
- Created and edited website material related to oversea mission opportunities
- Managed logistics for 5-day event
- Processed legal forms for accepted candidates
Office Manager
Nystrom & Associates, Ltd
Apple Valley, MN
08.2005 - 08.2006
- Supervised and provided direction for 5 support staff
- Managed schedules for 15 clinicians
- Performed HR-related duties regarding hiring, annual reviews, etc.
- Presented and implemented initiatives and operating procedures to management
- Oversaw day-to-day office operations including stocking inventory, troubleshooting technology issues, fielding questions from all staff regarding standard operating procedures
New Patient Registration Coordinator
Nystrom & Associates
08.2005 - 02.2006
- Scheduled diagnostic and referral appointments by listening to patient's needs and matching them with the best qualified clinician
- Met with patients to complete registration requirements
- Obtained insurance coverage approval for each new/referral patient
Education
Master of Arts - Ministry Leadership
Crown College
NystromNystromWooddaleJenzabarSaint Bonifacius, MN05.2021
Bachelor of Arts -
Bethel University
Saint Paul, MN05.2005
Skills
- Strong interpersonal skills
- Resourceful
- Adaptive team player
- Excellent communication skills
- Positive attitude
- Solution-driven
Affiliations
- Graduated master's degree with distinction
- Recommended for doctoral program
References
References available upon request.
Timeline
Shipt Shopper
Self-Employed
11.2023 - Current
Admissions Data Assistant
Crown College
10.2016 - 12.2021
Administrative Assistant
Wooddale Church
11.2010 - 08.2011
Administrative Assistant
Evangelical Free Church of America Headquarters
10.2006 - 10.2009
Office Manager
Nystrom & Associates, Ltd
08.2005 - 08.2006
New Patient Registration Coordinator
Nystrom & Associates
08.2005 - 02.2006
Master of Arts - Ministry Leadership
Crown College
Bachelor of Arts -
Bethel University
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