Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Manager
Sandi Hammons Studios
09.2023 - Current
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
Chiropractic Assistant
Caraway Chiropractic
01.2023 - 09.2023
Enhanced patient satisfaction by providing efficient and friendly assistance at the front desk.
Streamlined appointment scheduling for improved patient experience and reduced wait times.
Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
Improved office organization by maintaining clean and well-stocked treatment rooms for daily use.
Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
Increased patient retention through exceptional customer service and follow-up communications.
Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
Microblading Artist
Flawless Hair Salon & Permanent Makeup
12.2021 - 12.2022
Enhanced client satisfaction by providing personalized microblading consultations and designing custom brow shapes.
Boosted customer loyalty through consistent delivery of high-quality microblading services, resulting in repeat business.
Maintained a clean and sterile work environment, adhering to strict sanitation guidelines for client safety.
Increased overall efficiency by effectively managing appointment schedules and accommodating last-minute bookings.
Improved client education by creating tailored aftercare instructions, promoting optimal healing and results.
Contributed to salon''s positive reputation by consistently delivering exceptional customer service and maintaining open communication with clients.
Handled difficult situations with professionalism and grace, such as addressing unsatisfied clients or managing scheduling conflicts among staff members.
Receptionist
Cox Cox Filo Camel & Wilson Law Firm
11.2020 - 12.2021
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
Permanent Cosmetics And Tattooing
PhiBrows
Houston, TX
04.2022
High School Diploma -
Alfred M. Barbe High School
Lake Charles, LA
05.2017
Skills
Strategic Planning
Account Management
Business Planning
Vendor Management
Client Relationship Management
Sales Team Training
Goals and Performance
Social Media Savvy
Resolution-Oriented
Certification
Certified Microblading Artist - 2022
Certified First Aid/CPR - 2022
Timeline
Sales Manager
Sandi Hammons Studios
09.2023 - Current
Chiropractic Assistant
Caraway Chiropractic
01.2023 - 09.2023
Microblading Artist
Flawless Hair Salon & Permanent Makeup
12.2021 - 12.2022
Receptionist
Cox Cox Filo Camel & Wilson Law Firm
11.2020 - 12.2021
Permanent Cosmetics And Tattooing
PhiBrows
High School Diploma -
Alfred M. Barbe High School
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