Maryseliz Romero Ocasio
Springfield,MA
Summary
Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory efficiently. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.
Overview
3
3
years of professional experience
Work History
Crew Member
Dunking Donuts
Chicopee , MA
09.2024 - Current
- Stocked shelves and cases with new or transferred items.
- Maintained an organized work area to ensure efficient operations.
- Worked the register
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
Restaurant Server
Sol Karibe
Orlando , FL
01.2022 - 04.2023
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Stocked service areas with supplies during slow periods.
- Addressed complaints to kitchen staff and served replacement items.
- Maintained polite and professional demeanor to customers
Education
High School Diploma -
Central High School
Springfield, MASkills
- Visual communication
- Safety awareness
- Interactive communication skills
- Workplace efficiency
- Multitasking and organization
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Crew Member
Dunking Donuts
09.2024 - Current
Restaurant Server
Sol Karibe
01.2022 - 04.2023
High School Diploma -
Central High School