Marysol Sotelo-Gomez
Summary
Outgoing Direct Care Worker experienced with patients with disabilities and acute ailments. Well-versed in assisting patients with daily living tasks. Committed to improving patient well-being through personal care and interactive engagement.
Observant professional with successful background delivering heartfelt care to residents. Compassionate and service-oriented individual well-educated in medication administration and schedule management. Outstanding knowledge of first aid and CPR. CPR certification completed.
Overview
5
5
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification
Work History
In home care provider
IHSS
Sacramento
07.2023 - 12.2024
- Administer medications
- Organize doctors appointments
- Pacemaker patient monitoring
- Patient education
- Pre and post procedure care
- Vital sign monitoring
- Pace maker rhythm supervision
- Cleaning
- Hygienic care
- Meal prepping
- Physical therapy
Customer Service Representative
Amerit Consulting
Sacramento
03.2023 - 03.2024
- Answer phone calls
- Make outbound calls
- Verify insurance eligibility
- MEDS
- Navigate state system
- Navigate company computer system
- Assign doctors and clinics to patients/beneficiaries.
- Enrollments into Managed Care plans for medical and dental
- Beneficiary education
- Assisted customers with product inquiries and troubleshooting issues.
- Computer skills
- Typing skills
- Noting skills
- Active listening
Customer Service Representative
Omega Computer Solutions
Sacramento
11.2019 - 01.2020
- Answer phone calls
- Make outbound calls
- Consumer education
- Schedule appointments
- Locate stores
- Memorize inventory/inventory codes
- Communicate thoroughly
- Navigate computer system
- Active listening
Education
Medical Assistant -
Uei
Sacramento 08.2025 - 03.2026
Elk Grove Charter
Elk Grove, CASkills
- Active listener
- Confidentiality and HIPPA Awareness
- Comprehension skilled
- Leadership
- Organized
- Punctual
- Reliable
- Trustworthy
- Empathetic
- Intuitive
- Initiative, self-motivated
- Strong work ethic
- Critical thinking
- Fast learner
- Team collaboration
- Adaptability
- Clinical skills
- Patient intake and documentation
- Vital signs
- medical terminology
- Medical charting
- Exam room preparations
- Lab specimen collections
- OSHA requirements
- Surgery Prep trays
Languages
English
Full Professional
Spanish
Full Professional
Certification
Basic Life Support provider,
AHA certified
ECARD CODE: 261269247186
TRAINING SITE
UEI - Sacramento (SAC)
INSTRUCTOR
Ashley Bishop
COURSE DATE
1/26/2026
RECOMMENDED RENEWAL DATE
01/2028
Accomplishments
- Student ambassador
- Honor roll
References
References available upon request.
Timeline
Medical Assistant -
Uei
08.2025 - 03.2026
In home care provider
IHSS
07.2023 - 12.2024
Customer Service Representative
Amerit Consulting
03.2023 - 03.2024
Customer Service Representative
Omega Computer Solutions
11.2019 - 01.2020
Elk Grove Charter