Maryssa Mercado
Seminole
Summary
Experienced processor adept in managing high-volume, complex data while ensuring accuracy and efficiency. Skilled in utilizing industry software for data entry and analysis, with a strong grasp of compliance requirements. Known for ability to thrive under pressure and consistently meet tight deadlines, contributing significantly to operational efficiency. With proven problem-solving skills and commitment to continuous learning, ready to deliver top-notch performance in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Processor
Loden,Fraze&Associates
Clearwater
05.2022 - 05.2025
- Classified defects from finished orders for record tracking and statistics.
- Used daily system logs to document production information, discussing issues with management.
- Utilized specialized processing software and systems effectively.
- Communicated status updates and decisions to applicants in a timely manner.
- Responded to inquiries from applicants and internal teams regarding processing status and decisions.
- Filed paperwork according to standard operating procedures and entered data points into tracking system.
- Coordinated with applicants to gather missing information or documents.
- Preserved safe and clean work environment by keeping shelves, pallet area and workstations neat.
- Prepared and distributed necessary paperwork to all relevant parties.
- Supported team members and participated in cross-functional projects as needed.
- Ensured compliance with federal, state, and company policies throughout the processing cycle.
- Ensured secure handling and confidentiality of applicant information.
- Managed multiple applications simultaneously, prioritizing tasks to meet deadlines.
- Reviewed and processed loan applications to ensure completeness and accuracy.
- Calculated, reviewed, and updated financial or other relevant information.
- Entered data from applications into processing software, maintaining high data integrity.
- Processed documents to maintain records and files.
- Maintained a database of applicant information, processing stages, and outcomes.
- Assisted in the development and implementation of processing procedures to improve efficiency.
- Maintained strong relationships with internal departments such as underwriting and funding teams.
- Verified borrower information including income, assets, liabilities and employment history.
- Prepared closing documents for approved loans according to company procedures.
- Reviewed documentation from third parties to ensure accuracy before submitting them to underwriters.
- Communicated effectively with borrowers regarding changes or issues that arose during the processing period.
- Responded promptly to inquiries from customers regarding their loans status or any other related issues.
Education
High School Diploma -
Dixie Hollins
Kenneth City, Fl05-2020
Skills
- Data entry
- Document management
- Regulatory compliance
- Loan processing
- Software utilization
- Record keeping
- Customer service
- Communication skills
- Team collaboration
- Time management
- Attention to detail
- Problem solving
- Information verification
- Multitasking and organizing
- Deadline driven
- Proficient in [software]
- Data file transferring
- Teamwork and collaboration
- Microsoft Excel
- Data entry experience
- Critical thinking
- Paperwork management
- Continuous improvement
- Loan payment processing
- Records management
- Adaptability
- Documentation
- Workflow coordination
- Supply organization
- Statistical analysis
Languages
English
Full Professional
References
References available upon request.
Timeline
Processor
Loden,Fraze&Associates
05.2022 - 05.2025
High School Diploma -
Dixie Hollins