Maryssa Miller
Oregon City,OR
Summary
Proven track record in facility management and providing emotional support, honed at Marquis Companies and The Springs Living. Excelled in compliance monitoring and adaptability, enhancing resident satisfaction and safety. Achieved significant improvements in documentation accuracy and staff communication, supporting the needs of over 80 residents with diverse care requirements.
Overview
6
6
years of professional experience
Work History
Resident Services Coordinator
The Springs Living
06.2023 - Current
- Developed, implemented and monitored residential policies and procedures.
- Developed and maintained relationships with residents families to promote positive living environment our residents.
- Provided crisis management and intervention during emergency situations.
- Enforced policies and safety standards through the unit and room rounds.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Developing and implementing programs that meet the diverse needs of residents.
- Conducted tours of facility to prospective residents and families.
- Communicated effectively with family members on regular basis regarding care, issues and overall health of loved ones.
Medication Technician
Marquis Companies
12.2021 - 05.2024
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Reviewed patient progress to document effects of any prescribed medication.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Reordered medication to maintain adequate supply.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Supported needs of 80+ residents under long-term care.
Medication Technician
The Springs Living
01.2023 - 06.2023
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Reviewed patient progress to document effects of any prescribed medication.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Reordered medication to maintain adequate supply.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Supported needs of 84+ residents under long-term care.
Caregiver
Marquis Companies
03.2020 - 12.2021
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in facilities.
Dietary Aide
Marquis Companies
04.2018 - 03.2020
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Served meals to residents in accordance with established schedules and dietary restrictions.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Followed all food safety regulations while preparing meals for patients.
- Discarded outdated food products and maintained waste disposal procedures.
- Cleaned and organized kitchen, dining and service areas.
Education
High School Diploma -
Wilsonville High School
Wilsonville, OR06.2020
Skills
- Facility Management
- Compliance Monitoring
- Documentation
- Staff Communication
- Adaptability and Flexibility
- Time Management
- General Housekeeping
- Incident Reporting
- Emotional Support
- Dementia Care
- Ambulation Assistance
- First Aide
Timeline
Resident Services Coordinator
The Springs Living
06.2023 - Current
Medication Technician
The Springs Living
01.2023 - 06.2023
Medication Technician
Marquis Companies
12.2021 - 05.2024
Caregiver
Marquis Companies
03.2020 - 12.2021
Dietary Aide
Marquis Companies
04.2018 - 03.2020
High School Diploma -
Wilsonville High School
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