Summary
Overview
Work History
Education
Skills
Timeline
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MaryTaylor Jones

Mount Olive,North Carolina

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Dependable veterinary assistant effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Dedicated candidate with extensive experience providing support to animals. Skilled in monitoring animal vitals and meeting task deadlines. Highly organized and works well in team environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Server

McCalls BBQ & Seafood Restaurant
06.2022 - Current
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Veterinary Assistant

Waylin Animal Clinic
10.2018 - Current
  • Improved client relations through effective communication and education on pet health needs.
  • Fostered positive relationships clients staff vendors community members promote collaborative inclusive atmosphere professional growth.
  • Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
  • Streamlined appointment scheduling to optimize daily operations and maximize patient throughput.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
  • Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
  • Followed safety protocols for handling animals.
  • Assisted veterinarians with euthanasia of animals.
  • Restrained animals for examination and treatment.
  • Kept detailed records of animal treatments and medications.

Education

Bachelor of Science - Veterinary Bioscience

University of Mount Olive
Mount Olive
05.2001 -

High School Diploma -

North Duplin Jr Sr High School
Mount Olive, NC
05.2001 -

Skills

Table Setting

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Timeline

Server

McCalls BBQ & Seafood Restaurant
06.2022 - Current

Veterinary Assistant

Waylin Animal Clinic
10.2018 - Current

Bachelor of Science - Veterinary Bioscience

University of Mount Olive
05.2001 -

High School Diploma -

North Duplin Jr Sr High School
05.2001 -
MaryTaylor Jones