Mary Theresa Kochevar
Windsor,CO
Summary
To seek and maintain a position within Costco that will offer professional challenges that utilize my talents, broaden my skills, and achieve professional success.
Overview
38
38
years of professional experience
Work History
Membership Temporary Manager
Costco #1628
06.2024 - 09.2024
- Responsible for scheduling, counseling, and training department team members.
- Reviewed department reports, conducted employee evaluations, prepared appreciation notices, met with employees regularly through small group meetings or individual conversations.
- Made sure to properly train and preparing membership clerks to be able to hit company benchmarks for the department.
Night Merch Supervisor
Costco
10.2025 - Current
- Receives in nightly trucks
- Works on D & D
- Oversees daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Food Court Supervisor
Costco #1628
05.2024 - Current
- Oversees daily operations
- Coordinate breaks, adjust staffing to meet workflow demands
- Monitor sales and manage labor hours to achieve the productivity benchmarks of $100 per labor hour.
- I consistently address issues and concerns raised by employees.
Front End Supervisor
Costco #1628
10.2024 - Current
- Supervises daily operations of the Front-End.
- Train employees to understand the importance of the front-end programs such as E-Blocks, Everyday Upgrades, CMN program and pre-scanning.
- Completes employee reviews, observations and coachings.
- Work hand- in -hand with other departments to make sure the whole business runs smoothly.
Membership Supervisor
Costco #1628
04.2023 - 10.2024
- Supervised membership clerks and made sure they were following company procedures.
- Made sure they had the tools they needed to perform efficiently to help with their required benchmarks
- Completed work schedule for department.
- Completed all reports that needed to be done.
- Scheduled tabling for Citi Visa and Auto-Renew.
- Trained building employees on Citi Visa, Executive membership, and auto renewals.
Membership Clerk
Costco #629
08.2022 - Current
- Educates current and potential members on membership, warehouse, and credit card programs.
- Process refunds and membership renewals.
- Answers call from members regarding item availability and membership questions.
- Trains incoming membership clerks.
- Provides a high level of member service.
- Exceeds monthly and yearly benchmarks that are set by Costco.
- Cashiers and helps front end when needed
- Currently in S.I.T program.
Membership Clerk
Costco #440
02.2022 - 08.2022
- Educated current and potential members on membership, warehouse, and credit card programs.
- Processed refunds and membership renewals.
- Answered calls from members regarding item availability.
- Trained incoming membership clerks.
- Provided a high level of member service.
- Exceeded monthly and yearly benchmarks that are set by Costco.
- Cashiered and helped front end when needed
Front End Assistant/Membership Clerk
Costco #1014
07.2021 - 02.2022
- Assisted cashier
- Cashiered
- Front end duties
- Retrieved carts from the parking lot
- Helped with Visa tabling
- Helped with E-Blocks
- Membership Clerk
- Educated current and potential members on membership, warehouse, and credit card programs.
- Processed refunds and membership renewals.
- Answered calls from members regarding item availability.
- Provided a high level of member service.
- Exceeded monthly and yearly benchmarks that Costco sets.
Special Education Paraprofessional
Lewis-Palmer Elementary
02.2016 - 07.2021
- Worked with students in the RISE program to successfully integrate into the general education classroom by teaching them de-escalation skills that would help them be successful in a learning environment.
- Trained incoming special education paraprofessionals on how to be successful with students in special need programs.
- Supported teacher in development of individual learning strategies.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
Special Education Paraprofessional
Lewis-Palmer Elementary
09.2007 - 08.2012
- Worked with students in the ESS program that would teach students with emotional needs how to successfully transition into the general education classroom.
- Supported teacher in development of individual learning strategies.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Mentored staff in best practices for helping special education students excel.
Branch Manager
ADI
08.1987 - 10.2001
- Responsibilities included supervising and managing the day-to-day activities of sales and operations personnel in high-volume locations.
- Implemented business and marketing plans to meet monthly and annual sales goals while sustaining a high standard of customer service
- Hired highly qualified sales staff and developed an employee training program that would ensure high productivity
- Developed an “Employee Recognition Award” program for employees.
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Engaged employees in business processes with positive motivational techniques.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes, and coaching employees on company protocol.
- Created strategies to develop and expand existing customer sales, resulting in an increase in annual sales.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
Education
Colorado Real Estate School
Colorado2022
Business Administration And Management
Riverside Community College
Riverside, CA1990
Skills
- Self-motivated with highly developed organizational skills
- Proven ability to work efficiently in both independent and teamwork environments
- Exceptional training skills with the ability to accommodate a variety of learning situations
- At ease in a high-paced and demanding work environment
- Known for exceeding goals and objectives and making independent decisions resulting in positive outcomes
- Excels at multitasking
Timeline
Night Merch Supervisor
Costco
10.2025 - Current
Front End Supervisor
Costco #1628
10.2024 - Current
Membership Temporary Manager
Costco #1628
06.2024 - 09.2024
Food Court Supervisor
Costco #1628
05.2024 - Current
Membership Supervisor
Costco #1628
04.2023 - 10.2024
Membership Clerk
Costco #629
08.2022 - Current
Membership Clerk
Costco #440
02.2022 - 08.2022
Front End Assistant/Membership Clerk
Costco #1014
07.2021 - 02.2022
Special Education Paraprofessional
Lewis-Palmer Elementary
02.2016 - 07.2021
Special Education Paraprofessional
Lewis-Palmer Elementary
09.2007 - 08.2012
Branch Manager
ADI
08.1987 - 10.2001
Colorado Real Estate School
Business Administration And Management
Riverside Community College