Maryum Mccray
Opelika,AL
Summary
Dynamic professional with extensive experience as a Professional Tax Preparer at Tax Depot, excelling in client communication and meticulous tax planning. Proven track record in resolving IRS disputes and enhancing client satisfaction through personalized service. Strong organizational skills and a commitment to confidentiality ensure optimal financial outcomes for clients.
Experienced with tax preparation, compliance, and financial reporting. Utilizes in-depth knowledge of tax laws and software to ensure accuracy and efficiency. Track record of effectively managing client relationships and resolving tax-related issues promptly.
Overview
21
21
years of professional experience
Work History
Professional Tax Preparer
Tax Depot
10.2009 - Current
- Mentored junior tax preparers, contributing to their professional growth and success within the firm.
- Ensured error-free calculations by conducting rigorous reviews before submitting completed forms.
- Successfully resolved client disputes with the IRS by providing detailed documentation, negotiating on their behalf, and ensuring a fair resolution.
- Enhanced client satisfaction by providing personalized tax preparation services and addressing their specific financial needs.
- Provided year-round support on tax planning and strategy to help clients optimize their financial decisions.
- Maintained up-to-date knowledge of federal and state tax laws through continuous professional development courses.
- Reduced client audit risk by thorough verification of income, deductions, and credits on tax returns.
- Served as a trusted advisor for small business owners, guiding them on various aspects of taxation including payroll taxes, sales taxes, and quarterly payments.
- Established long-term relationships with clients based on trust, expertise, professionalism, attention to detail.
Caregiver
Champva Supplements
01.2020 - 05.2024
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
Assistant Office Manager
Jian, LLC Dba Webster Crossing Mobile Home Community
05.2014 - 01.2020
- Recorded expenses and maintained accounting records.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Cultivated a professional atmosphere by maintaining open lines of communication among team members.
- Served as liaison between management and staff, effectively resolving conflicts and fostering positive relationships.
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Handled sensitive information with discretion by adhering to confidentiality protocols at all times.
- Managed accurate and fully compliant AP/AR operations by documenting expenses, reconciling accounts and correcting discrepancies.
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
General Office Manager
R & N Auto Repair and Towing
03.2014 - 05.2014
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Optimized workspace layout for maximum efficiency while creating a comfortable environment conducive to high productivity levels.
- Implemented cost-saving measures, resulting in reduced overhead expenses without compromising quality of service.
- Established a positive work culture by promoting teamwork, open communication, and recognition of employee achievements.
- Maintained accurate financial records, contributing to better budget forecasting and resource allocation decisions.
- Interacted with customers and vendors, paid invoices, prepared estimates, and produced work orders.
- Operated payroll software, paid all local, state and federal taxes.
Sales Coordinator
Sears
05.2005 - 09.2009
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
Education
No Degree - Liberal Arts And Sciences
Auburn University
Auburn, Alabama, ALCertificate of Technical Studies - Small Business Start-up
Columbus State University
Columbus, Georgia, GACertificate of Technical Studies - BIT
Strayer University
Washington, DC01-2022
Skills
- Client confidentiality
- Payroll management
- Verbal/written communication
- Legal research
- Client communication
- Teamwork
- Teamwork and collaboration
- Organizational skills
- Excellent communication
Timeline
Caregiver
Champva Supplements
01.2020 - 05.2024
Assistant Office Manager
Jian, LLC Dba Webster Crossing Mobile Home Community
05.2014 - 01.2020
General Office Manager
R & N Auto Repair and Towing
03.2014 - 05.2014
Professional Tax Preparer
Tax Depot
10.2009 - Current
Sales Coordinator
Sears
05.2005 - 09.2009
No Degree - Liberal Arts And Sciences
Auburn University
Certificate of Technical Studies - Small Business Start-up
Columbus State University
Certificate of Technical Studies - BIT
Strayer University