Maryury Mejia
Clinton,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Multilingual customer service professional with advanced linguistic abilities. Demonstrated success in making callers feel comfortable and resolving diverse issues. Excellent communication and multitasking abilities.
Results-driven Marketing Associate known for high productivity and efficient task completion. Specialize in digital marketing strategies, data analysis, and content creation. Excel in communication, creativity, and teamwork to achieve marketing objectives. Committed to leveraging these skills for successful brand promotion and audience engagement.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
Marketing Assistant
Mazda
Medellin, Colombia
01.2022 - 06.2024
- Organized photo shoots related to product launches or special promotions when necessary.
- Assisted with the development and implementation of marketing campaigns.
- Generated content for various media platforms, such as websites and social media accounts.
- Organized promotional events, including scheduling speakers and coordinating activities.
- Conducted market research to identify potential customer segments and target markets.
- Developed and maintained relationships with key stakeholders in the industry.
- Compiled reports on marketing performance metrics to track progress against objectives.
- Edited videos for use in advertising campaigns using Adobe Premiere Pro software.
- Maintained the company's website by updating content regularly using WordPress CMS.
- Prepared budget plans for upcoming projects and monitored spending throughout execution stages.
- Collaborated with design teams to create visuals that enhance messaging across all marketing channels.
- Assisted in organizing promotional events and tradeshows.
- Managed and executed social media strategy, coordinating posting, and engagement efforts.
- Collaborated with marketing team on new ideas and directions to support events and customer communication projects.
- Updated web pages and social media profiles to reflect proactive strategies and engage customers.
- Partnered with marketing team to create original content for social media channels.
- Supported the marketing team in daily administrative tasks.
- Managed social media accounts, increasing follower engagement.
- Assisted in the production of promotional videos and photoshoots.
Marketing Associate
Specialized Bicycles
Medellin, Colombia
06.2020 - 07.2021
- Developed and implemented marketing campaigns to increase product awareness.
- Created content for various digital channels, including websites and social media platforms.
- Collaborated with cross-functional teams on branding initiatives.
- Organized events to promote products and services at trade shows and conventions.
- Drafted press releases to announce new product launches or company updates.
- Cultivated relationships with influencers in target markets for promotional opportunities.
- Cultivated relationships with influential bloggers, vloggers, and other digital media personalities.
- Identified new opportunities for collaborations with influencers to increase visibility of the brand.
- Created content strategies that aligned with the brand's overall messaging and goals.
- Built relationships with external vendors such as photographers, videographers., who assisted in creating campaign assets.
- Created strategy to secure social media cause with marketing and influencer partnerships.
- Teamed with other demonstrators to put on large-scale promotions.
- Worked promotional events for different products, persuading customers to purchase and documenting sales.
Sales Associate
Know Style
Columbus, GA
01.2012 - 03.2013
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
CNA
Good To Be Home Care
Tacoma, WA
08.2010 - 01.2011
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Monitored food intake and output as directed by nursing staff.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Provided emotional support to family members during difficult times.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Transported residents within the facility as needed.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Facilitated communication between patients, family members, and healthcare professionals.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Used mobility devices to transport patients.
- Helped residents walk with or without self-help devices.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Supported non-ambulatory residents in range of motion exercises.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Cashier Team Lead
El Mercado Latino
Tacoma, WA
01.2010 - 08.2010
- Assisted cashiers with resolving customer complaints and inquiries.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Processed refunds and exchanges according to company policy.
- Recognized potential theft or fraud attempts by monitoring suspicious behavior.
- Assisted customers with locating items within the store when requested.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
- Answered customer questions and provided store information.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Scanned, priced, and bagged customer groceries quickly to keep lines moving.
- Verified customer age requirement for alcohol or tobacco purchases.
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers with questions and orders.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained work area and kept cash drawer organized.
- Welcomed customers, offering assistance to help find store items.
Education
Certified Nursing Assistant - Nursing
ProCare Academy of Washington
Lakewood, WA06-2011
High School Diploma -
Clover Park Technical College
Lakewood, WA06-2010
Some College (No Degree) - English Education
Chattahoochee Valley Community College
Phenix City, ALSkills
- Event Coordination
- Campaign support
- Advertising Design
- Affiliate marketing
- Branding
- Customer Service
- Digital Marketing
- Social Media Platforms
- Content Creation
- Organization, prioritizing, and multi-tasking
- Market Research
- Social Media Marketing
- Social Media Posts
- Event Planning
- Campaign tracking
- Team Collaboration
- Customer Engagement
- Video Editing
- Relationship Building
- Campaign Management
- Call center experience
- Product Sales
- Sales Development
- Service-oriented
- Client Service
- Cash Handling
- Excellent communication skills
- Sales expertise
- Money Handling
- Cash Register Operation
Languages
Spanish
Professional
English
Professional
Timeline
Marketing Assistant
Mazda
01.2022 - 06.2024
Marketing Associate
Specialized Bicycles
06.2020 - 07.2021
Sales Associate
Know Style
01.2012 - 03.2013
CNA
Good To Be Home Care
08.2010 - 01.2011
Cashier Team Lead
El Mercado Latino
01.2010 - 08.2010
Certified Nursing Assistant - Nursing
ProCare Academy of Washington
High School Diploma -
Clover Park Technical College
Some College (No Degree) - English Education
Chattahoochee Valley Community College
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