Summary
Overview
Skills
Work History
Education
Accomplishments
Work Preference
Interests
09
Mary Wix

Mary Wix

Fort Worth,TX

Summary

Creative and dynamic Account Manager with proven success in managing client relationships, driving revenue growth, and implementing strategic initiatives. Recognized for making a significant impact by improving processes for increased efficiency and customer satisfaction.

Overview

17
17
years of professional experience

Skills

  • Customer relationship management
  • Attention to detail
  • Sales and business development
  • Problem solving
  • Time management
  • Process automation

Work History

OUTSIDE SALES AND ACCOUNT MANAGER

Pan American Wire
Fort Worth, TX
04.2024 - Current
  • Cultivated relationships with customers in recycling, waste management, agriculture, and industrial sectors.
  • Identified new business opportunities to expand market presence within assigned territories.
  • Conducted in-person sales calls, meetings, and product demonstrations to engage prospects.
  • Delivered technical knowledge and guidance on baling wire products to enhance customer understanding.
  • Maintained accurate records of sales activities and customer interactions in CRM systems.
  • Implemented customer feedback mechanisms to gather insights and improve service delivery.
  • Attended trade shows and conferences as a representative of the company.

ASSISTANT PROCUREMENT MANAGER

Powerhouse Retail Services
Crowley, TX
04.2021 - 01.2024
  • Executed procurement strategies for jobsite equipment to align with project timelines and budgets.
  • Negotiated contracts and managed vendor relationships, securing cost-effective deals and timely delivery.
  • Processed equipment requests, overseeing sourcing, delivery, correspondence, and billing across all projects.
  • Maintained procedural records and inventory databases to ensure accurate documentation.
  • Automated processes and improved workflows to enhance operational efficiency and accuracy.
  • Provided training on procurement processes to new hires.
  • Prepared daily, weekly and monthly procurement reports for executive review.
  • Researched potential suppliers, negotiated contracts, and maintained relationships with current vendors.

CORPORATE CREDIT CARD ADMINISTRATOR

Powerhouse Retail Services
Crowley, TX
01.2019 - 04.2021
  • Audited and approved all SAP Concur card user expense reports, reconciling with banking ledgers.
  • Created and distributed company credit cards after establishing user accounts within Concur and Wells Fargo and updated databases with new employee information, job changes and terminations.
  • Developed training materials for new employees on how to properly complete expense forms and submit them for approval.
  • Maintained procedural documents and led weekly Zoom webinars for employee onboarding.
  • Designed forms and templates to streamline workflow processes within organization.
  • Collaborated with process owners to establish corporate credit card expense policy and standard operating procedures.
  • Implemented third-party applications to enhance internal controls and reduce expense vulnerabilities.
  • Compiled data from various sources into user-friendly dashboards that could be easily accessed by stakeholders.

BILLING SPECIALIST

Powerhouse Retail Services
Crowley, TX
03.2017 - 01.2019
  • Processed over 500 invoices weekly, ensuring timely payments by leveraging tools such as Excel, QuickBooks, and Outlook.
  • Managed vendor accounts, resolved discrepancies, and negotiated payment terms to optimize cash flow.
  • Implemented an efficient system for tracking and approving purchase orders and expense reports.
  • Reconciled monthly statements, investigated variances, and coordinated resolutions with vendors and internal teams.
  • Monitored accounts receivable aging reports and took proactive steps to minimize overdue payments by working directly with clients to resolve billing disputes.
  • Utilized various accounting software and ERP systems to streamline workflows and maintain accurate financial records.

ACCOUNT MANAGER

Service Waste, Inc.
Fort Worth, TX
02.2014 - 02.2017
  • Established strong relationships with clients through regular communication and follow-up activities.
  • Sought out opportunities for upselling additional products or services to existing customers.
  • Conducted meetings with clients to discuss their objectives, challenges, and strategies.
  • Developed tailored solutions for clients, negotiating contracts in compliance with industry regulations.
  • Monitored account performance metrics to identify upselling and cross-selling opportunities.
  • Responded promptly to customer inquiries regarding products and services offered by the company.
  • Designed marketing campaigns and strategies, increasing web traffic, and boosting sales by 35%.

PAYROLL MANAGER

Service Waste, Inc.
Fort Worth, TX
01.2012 - 02.2014
  • Calculated and processed payroll for over 100 employees on a weekly basis.
  • Maintained detailed records of all wage calculations and deductions.
  • Verified accuracy of employee hours worked, pay rate changes, deductions, bonuses, and other payroll data.
  • Processed requests from employees related to direct deposit enrollment or address changes.
  • Updated and maintained employee payroll records, ensuring confidentiality and data security.
  • Developed processes for streamlining the workflow associated with payroll operations.
  • Created training materials for new staff members on how to process payroll transactions accurately.
  • Prepared reports related to wages, taxes, garnishments, 401K contributions and benefits packages.
  • Managed the processing of new hires and terminations in the payroll system.
  • Facilitated payroll-related training sessions for new hires and ongoing education for existing staff.

OPERATIONS MANAGER – DEFAULT PROPERTY VALUATIONS

JP Morgan Chase Bank
Lewisville, TX
03.2008 - 12.2011
  • Led 15 senior specialists in leveraging market insights, reconciling market values, and brokering price opinions to inform equity position determinations for properties in default.
  • Supervised the team's review of foreclosure documents for accuracy, completeness, and compliance with applicable laws.
  • Collaborated with third party vendors such as appraisers or real estate agents when necessary.
  • Hired and trained all team members and conducted quarterly performance reviews.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Improved morale and company culture by creating employee recognition and rewards practices.
  • Generated various metrics reports and distributed them to executive leadership.

Education

Associate of Arts - Business

Tarrant County College
Fort Worth, TX
05.2015

Accomplishments

  • Won award for Highest Customer Satisfaction Ratings - Pan American Wire 2024
  • Won award for Best Leadership - Powerhouse 2020

Work Preference

Work Type

Full Time

Work Location

RemoteHybrid

Important To Me

Company CultureWork-life balanceCareer advancement

Interests

Gardening

Crafting

DIY Home Projects

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Mary Wix