MARZEY B. SKINNER
Washington
Summary
Versatile and results-driven professional with proven expertise in problem-solving, strategic communication, and customer engagement. Skilled at adapting to diverse environments, building strong client relationships, and driving growth across various industries. Recognized for a proactive approach, strong work ethic, and ability to quickly learn and excel in new roles. Equipped to enhance customer satisfaction, optimize operations, and contribute to organizational success in any setting.
Overview
15
15
years of professional experience
Work History
SENIOR APPAREL DESIGNER
LOST EFFECTS
Atlanta
01.2017 - Current
- Independently, design and product development consistently maintaining up-to-date techniques regarding garment development, creating sample organizations prior to final assembly or fittings. Producing detailed garment photos, and reviewing for prior fit corrections.
- Exceptional communication skills open mindless collaborating seamlessly with Domestic and International vendors’ with development of meticulous designs and product distribution.
- Develop sketches, line sheets, and concepts boards in accordance with required deadlines. Assess fabrication, style, silhouettes, fit, cost and final execution.
- Manage product advertisements, several social media platforms showcasing the mastery of luxury fashion design, with a focus-on-ready to wear apparel – specially targeting luxury fashion, modern classics, culture, and craftsmanship.
- Proficiency in design software, effectively communicating via emails, navigating multiple multi-windows based environments, and using computer application (MS Outlook, Word and Excel), tools to bring concepts to life.
- Accurately record and maintain customer contact information and details.
- Effectively handle customer’s transactions. Process sales transactions and handle payments accurately and efficiently.
- Create shipping orders and packing lists.
- Accurately records and maintains customer contact information and details.
- Build and maintain strong customer relationships.
- Demonstrate a customer-focused approach, effective collaboration and clear communication.
- Providing timely and accurate responses to customer inquiries, via phone, email chat, and social media ensuring customer satisfaction.
- Develop an in-depth understanding of products/services, offering personalized recommendations and answering customer questions effectively.
- Building strong, lasting relationship with customers, encouraging repeat business and fostering loyalty.
- Ensure customers are informed regarding promotions, discounts, and new products to drive engagement and sales.
TRAFFIC CONTROLLER//FLAGGER
B FRANK JOY, LLC
Hyattsville
01.2012 - 01.2017
- Setting up and maintaining traffic control devices such as cones, signs, barricades, and flagging materials to redirect traffic.
- Directing traffic using hand signals, flags, or other approved methods to ensure the safe passage if vehicles and pedestrians.
- Monitoring traffic flow and adjusting traffic control measures as necessary to maintain a smooth and safe traffic pattern.
- Providing clear and concise instructions to drivers to navigate through the work zone and avoid potential hazards.
- Communicating with construction crews, law enforcement, and other personnel to coordinate traffic control efforts and ensure everyone’s safety. Provide ongoing safety, productivity and professional growth training.
- Reporting and traffic incidents, accidents, or unsafe conditions to appropriate authorities, or unsafe conditions to appropriate authorities or supervisors.
- Assisting with the maintenance and repair of traffic control devices when required.
- Following all applicable safety regulations and guidance to minimize the risk of accidents or injuries.
- Maintaining a professional and courteous demeanor when interacting with the public, answering questions, and addressing concerns.
- Attending training sessions and staying up-to-date with the latest traffic control techniques and regulations.
AUTOMOTIVE SERVICE PORTER
LEXUS AUTOMOTIVE DEALERSHIP
Alexandria
01.2010 - 01.2012
- Greet clients provide a welcoming experience and provide assistance with any inquiries, setting the tone for outstanding service.
- Assist managing the flow of vehicles through the lane and gather essential information from customers for vehicle drop offs.
- Create the key tags for vehicles.
- Responsible for maintaining the cleanliness and organization of the dealership lot, assisting with vehicle movement and providing support to the service and sales departments.
- Move and park vehicles in designated areas to accommodate serve and sales operations.
- Keep the dealership lot organized and free of obstruction, ensuring vehicles are parked in an orderly manner.
- Detail – wash, vacuum, and clean vehicles as needed, ensuring presentable vehicles for customers and showroom display.
- Assist in receiving and inspecting new vehicle deliveries and maintaining inventory records.
- Ensure the cleanliness and maintenance of the dealership lot, showroom, and customer waiting areas.
- Assist customers by providing courtesy transportation or shuttling vehicles to and from service appointments.
- Assist the servicer department with tasks such as vehicle drop-offs and pick-ups and delivering parts of paperwork between departments.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA01-2010
Skills
- Graphic Design
- Adaptive Communication
- Adobe Illustrator
- Adobe Photoshop
- Adobe InDesign
- Time Management
- Creative Direction
- Visual Merchandising
- Inventory Management
- Advanced Customer Service Skills
- Adobe Acrobat I & II
- Microsoft Windows Applications
- Inventory Management
- Conflict Resolution
- Sales Optimization
- Email Marketing
- Adaptability
- Technical Proficiency
- Microsoft Office Suite
- E-commerce Management
- Email Marketing Platforms
- SEO Optimization for Online Stores
- CRM Systems
- Analytics Tools
- Inventory Management and Stock Control
- Supply Chain Management
- Quality Control and Inspection
- Logistics Coordination
- Shipping and Receiving Procedures
- Process Improvement and Optimization
- Effective Verbal and Written Communication
- Cross-Cultural Communication
- Public Speaking and Presentation Skills
- Networking and Relationship Building
- Active Listening and Empathy
- Conflict Mediation
- Project Management and Multi-tasking
- Strategic Planning and Goal Setting
- Team Leadership and Development
- Creative Direction and Art Direction
- Vendor Management and Negotiation
- Event Planning and Execution
- Budget Management and Cost Control
Education Skills
High School Diploma, Flagger Training, Graphic Design, Adobe Illustrator, Adobe Photoshop, Adobe InDesign, Adobe Acrobat I & II, Microsoft Windows Applications
Timeline
SENIOR APPAREL DESIGNER
LOST EFFECTS
01.2017 - Current
TRAFFIC CONTROLLER//FLAGGER
B FRANK JOY, LLC
01.2012 - 01.2017
AUTOMOTIVE SERVICE PORTER
LEXUS AUTOMOTIVE DEALERSHIP
01.2010 - 01.2012
High School Diploma -
Penn Foster Career School