Marzhan Thompson

Lead Janitor

McDonald's

03.2024 - 06.2025

Managed daily cleaning operations to ensure all areas met high cleanliness standards.
Supervised janitorial team, fostering a culture of collaboration and efficiency.
Developed and implemented effective cleaning schedules to maintain facility hygiene.
Conducted thorough inspections to identify areas needing improvement and addressed concerns.
Coordinated equipment maintenance to ensure optimal functionality and safety.
Trained new staff on cleaning protocols, enhancing team performance and consistency.
Maintained accurate inventory of cleaning supplies, ensuring timely reordering.
Collaborated with management to enhance facility cleanliness and address maintenance issues.
Streamlined cleaning processes, reducing time spent on routine tasks.
Monitored compliance with health and safety regulations, ensuring a safe environment.
Resolved conflicts among staff, promoting a positive work atmosphere.
Implemented quality assurance measures to uphold cleaning standards.
Adapted cleaning practices to accommodate special events and peak hours.
Engaged with team members to gather feedback and improve service delivery.
Scheduled regular equipment checks to prevent breakdowns and extend lifespan.
Achieved a cleaner and safer environment by thoroughly maintaining all assigned areas, including restrooms, offices, and common spaces.
Reduced maintenance costs by regularly inspecting equipment and promptly reporting any issues to management.
Demonstrated flexibility in adjusting schedules to accommodate unexpected changes or additional cleaning requests from clients or management.
Enhanced team productivity by providing on-the-job training for new janitorial staff members.
Collaborated with management on facility improvement projects, contributing valuable insights and solutions to address concerns.
Maximized efficiency within the custodial team through proactive planning, organizing resources, delegating tasks accordingly to individual strengths.
Served as an integral team member in emergency situations, assisting with evacuations, cleanup operations, and post-incident assessments.
Coordinated with other departments for special events setup and cleanup requirements for seamless execution.
Supported building security efforts by ensuring proper locking procedures were followed at the end of each day''s shift.
Established trust with colleagues through excellent communication skills while coordinating daily tasks effectively.
Increased customer satisfaction rates by addressing their concerns promptly and taking corrective actions where necessary.
Maintained inventory levels by monitoring supplies and submitting replenishment orders as necessary.
Consistently maintained compliance with established industry standards for sanitation practices during all cleaning operations.
Assisted in reducing energy consumption by performing routine checks on lighting systems, HVAC units, and other electrical equipment.
Contributed to a healthier work environment by addressing potential hazards and implementing appropriate safety measures.
Streamlined waste management processes by implementing recycling initiatives that reduced overall waste output significantly.
Ensured timely completion of tasks through efficient scheduling and prioritization of duties based on facility needs.
Received positive feedback from clients regarding the cleanliness of facilities under my supervision.
Improved overall cleanliness with the implementation of effective cleaning procedures and use of high-quality products.
Performed minor maintenance tasks such as changing light bulbs, fixing leaks, and repairing small damages to ensure facility upkeep.
Led, oversaw and trained team to perform routine custodial duties and basic maintenance and repair.
Performed custodial duties to maintain area in clean and habitable condition.
Sanitized and maintained floors by sweeping, mopping and refinishing.
Monitored employees to enforce proper use of personal protective equipment, supplies and equipment.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Kept public pathways clear of safety hazards and spills with regular checks and attention.
Cleaned walls and ceilings with special reach tools following regular schedule.
Maintained optimal supply levels to meet daily and special cleaning needs.
Maintained floor cleaning and waxing equipment.
Responded immediately to calls from personnel to clean up spills and wet floors.
Vacuumed and shampooed carpets, upholstery and other fabrics.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Used power scrubbing and waxing machines to scrub and polish floors.
Identified repair needs and major maintenance concerns, and escalated issues to management.
Used organic-based chemicals to disinfect floors, counters and furniture.
Supervised supplies in inventory and submitted reorder requests.
Operated buffers and burnishers to clean and polish floors.
Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.

Summary

Overview

Work History

Lead Janitor

Lead Janitor

Education

High School Diploma - High School Diploma

Skills

Timeline

Lead Janitor

Lead Janitor

High School Diploma - High School Diploma

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