Marzia Hassani
Houston,TX
Summary
A reliable and hardworking professional with extensive knowledge and experience in financial management and excellent customer service. An individual that takes pride in self for being highly organized, proactive, and a good team player. Planning to implement all the knowledge and experience gained in my professional career as an engineer, and become a valuable part of the community.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Parent Tutor / HIPPY Program
Houston Independent School District, HISD
Houston, TX
10.2023 - Current
- teaching and helping parents in nurturing their young children through a structured early childhood education program fosters a love for reading and cultivates intrinsic motivation during their formative years. This initiative lays the groundwork for societal advancement, beginning with the upcoming generation.
- Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
- Developed lesson plans tailored to the needs of each student.
Customer Service Desk Cashier /Barista Trainer
Hyatt Regency Houston / Galleria
Houston , TX
08.2022 - 03.2024
- Greeted customers and provided excellent customer service.
- Processed cash, check, and credit card payments accurately and efficiently.
- Provided assistance to customers in locating products throughout the store. And the most motivational reviews from dear customers
Inspector, Housekeeping Department
Hyatt Regency at Galleria
Houston, TX
06.2022 - 08.2022
- Developed and implemented inspection procedures, policies, best practices and competency requirements.
- Identified acceptable components and rejected defective products.
- Filled out and submitted logs and paperwork on-time.
Housekeeping Attendant
Hyatt Regency at Galleria
Houston, TX
03.2022 - 06.2022
- Interacted pleasantly with clients and guests when performing daily duties.
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
- Replenished guest supplies and amenities.
Airport Operations Officer
Kabul of Afghanistan International Airport
Kabul, Afghanistan
01.2020 - 08.2021
- Supervised airfield operations, including arrivals, departures and fueling, identifying and addressing concerns promptly to maintain targets.
- Developed and implemented safety improvements to cultivate safe and productive work environment for all personnel.
- Performed and supervised mobile airfield management functions.
Education
Police Officer Training -
Sivas Academic
Sivas, Turkey03.2020
High School Diploma -
Shahid, Karim Haji Khan
Afghanistan 12.2016
Skills
- Problem Solving
- Teaching Skills
- Interpersonal Skills
- Time Management
- Team Building
- Creative thinking skills
Languages
Dari
Native/ Bilingual
English
Full Professional
Pashto
Full Professional
Arabic
Limited
Spanish
Elementary
Certification
- Academic, American Council - 2014
- Certified First Aid, Sivas Academy - 2019
- Certificate of Computer Academy - 2019
- Checkpoint Training Certified, German Project Team - 2020
- Certify Advanced Level of BEI - 2022
Timeline
Parent Tutor / HIPPY Program
Houston Independent School District, HISD
10.2023 - Current
Customer Service Desk Cashier /Barista Trainer
Hyatt Regency Houston / Galleria
08.2022 - 03.2024
Inspector, Housekeeping Department
Hyatt Regency at Galleria
06.2022 - 08.2022
Housekeeping Attendant
Hyatt Regency at Galleria
03.2022 - 06.2022
Airport Operations Officer
Kabul of Afghanistan International Airport
01.2020 - 08.2021
Police Officer Training -
Sivas Academic
High School Diploma -
Shahid, Karim Haji Khan
- Academic, American Council - 2014
- Certified First Aid, Sivas Academy - 2019
- Certificate of Computer Academy - 2019
- Checkpoint Training Certified, German Project Team - 2020
- Certify Advanced Level of BEI - 2022
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