Ma'Sakei Douglas
Albany,GA
Summary
I’m a 22-year-old professional based in Albany, Georgia, with a strong interest in continuing my education and advancing my career. I graduated from Monroe in the summer of 2022, where I studied computer science, business, and biology—developing a well-rounded academic foundation.
I worked as a busser/host at Olive Garden, where I strengthen my communication, customer service, and teamwork skills in a fast-paced environment. I’m motivated to build on my experience and pursue opportunities that support both personal and professional growth.
Overview
1
1
year of professional experience
Work History
Busser/Hostess
Olive Garden
Albany, GA
08.2023 - 04.2024
- Ensuring our guests were entertained and had a wonderful Olive Garden experience.
- Delivered attentive, high-quality customer service by taking accurate food and beverage orders and ensuring timely delivery.
- Maintained in-depth knowledge of menu items, specials, and dietary options to confidently answer guest questions and make recommendations.
- Managed multiple tables efficiently in a fast-paced environment while maintaining a positive dining experience.
- Processed payments accurately using POS systems, handling cash and card transactions responsibly.
- Collaborated with kitchen staff and team members to ensure order accuracy, guest satisfaction, and smooth service flow.
Education
High School Diploma -
Monroe High School
Albany, GA05-2022
Skills
- Time Management
- Strategic planning
- Reliability and punctuality
- Customer service excellence
- Decision-making
- Computer literacy
- Professionalism
- Clear communication
- Team collaboration
Timeline
Busser/Hostess
Olive Garden
08.2023 - 04.2024
High School Diploma -
Monroe High School
AWARDS
Awarded Honor Roll, Awarded Honor Graduate, Honor Scholarship Recipient