Masami Makihara

Ocean Vessel Supply Coordinator

• Send quotation and receive order
• Receive order and coordinate the delivery to the port
• Ship package to the port (by FedEx, USPS, HDL etc.)
• Make invoice with Quickbooks

Administration

• Business travel arrangements for executive management staff and technicians (air flight, hotel booking, rental car, etc.)
• Expatriate's housing, rental car, hotel coordinate (life start-up assist)
• Office management (office supply management, mail and shipping service coordination, etc.)
• Answering the phone and connect to the right person
• IP phone management

Accounting

• Account software OGsys entry (making vouchers, revenue, JIB entry transaction, etc.)
• Make a weekly or quarterly account report and send it to Japanese headquarter
• Make documents, file, and organize
• A/P, A/R, bank transaction, reconcile
• File personal property tax HCAD rendition

Administration

• Office management (office supply order, mail service coordination, etc.)
• Business travel arrangement (Air flight, hotel booking, rental car, etc.)
• Expatriate visa coordination
• Expatriates housing, rental car, hotel coordinate, life start-up assistant
• Office lease management
• Health insurance coordination
• Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
• Monitored office equipment and scheduled repairs.
• Coordinated meeting and work schedules for staff teams and executives.

• Medical interpreter
• Medical evacuation coordination
• Travel Insurance coverage explanation
• Maintained client profiles, assessed special requests and updated reward program information.
• Coordinated flights, trains and hotel based on cost and time of travel to enhance client experience and satisfaction.
• Responded immediately to clients' questions, issues and complaints and found effective solutions when required.

• Use Quickbooks for accounting
• General office administration job

• Use Quickbooks for accounting
• Create invoices
• General office administration job

Accounting and Administration

• A/P, A/R, bank transaction, reconcile
• General administrative work

Freight Forwarder

• Analyzed client orders and available driving personnel to plan and execute deliveries within client needs and expectations.
• Tracked and traced air and vessel shipments in order to maintain current status information.
• Produced, organized and submitted export paperwork to meet all applicable resolutions.
• Built and strengthened relationships with trucking companies and airlines to optimize daily operations.