Masean Goodlow
Palmdale,CA
Summary
I am a dedicated and adaptable professional with a proactive attitude, a strong work ethic, and practical communication skills. I am eager to contribute to a dynamic team and support organizational goals. I am known for high productivity, strong organizational skills, and excellence in communication, empathy, and problem-solving.
Overview
4
4
years of professional experience
Work History
Client Support Services/Cook Shift Leader
LA Family Housing
Sun Valley, CA
11.2022 - Current
- Collaborated with other professionals to ensure that all client needs were met.
- Provided guidance on problem-solving techniques for clients who are struggling with personal issues or difficult decisions.
- Provided emotional support and assistance to clients in crisis situations.
- Supervised all aspects of the kitchen operations, including inventory control and ordering of supplies.
- Coordinated with other departments, such as front-of-house or catering services, when needed.
- Kept kitchen, cooking utensils, and storeroom clean and neat.
Ambassador Coordinator
Timelist Group - Youth/adult Program
Palmdale, CA
05.2021 - 11.2022
- Coordinated logistics for ambassador-related events such as conferences or trainings.
- Established relationships with external partners who could help support the growth of the program.
- Maintained participants satisfaction with forward-thinking strategies focused on addressing participants needs and resolving concerns.
- Secured Site Monitoring
- Greeted participants professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Client Support Services
Turning Point Drug & Alcohol Recovery
Palmdale, CA
10.2020 - 02.2022
- Kept shelter clean and free of contaminants to promote optimal health.
- Minimized participant's injury risk by monitoring behaviors.
- Distributed breakfast, lunch, and dinner to the participants daily.
- Kept inventory of meals delivered, passed out, and wasted.
- Served as an advocate for clients' needs within the organization, facilitating collaboration between departments to resolve complex issues quickly.
- Improved client satisfaction by addressing and resolving concerns professionally and empathetically.
Education
Associate of Arts - Alcohol And Drug Abuse Counseling
Pierce College
Woodland Hills, CA01-2013
High School Diploma -
Thorn Wood Highschool
South Holland, IL06-1986
Skills
- Problem-solving abilities
- Responsible and Dependable
- Team Collaboration
- Interpersonal Communication
- Community Relations
- Excellent Communication
References
References available upon request.
Timeline
Client Support Services/Cook Shift Leader
LA Family Housing
11.2022 - Current
Ambassador Coordinator
Timelist Group - Youth/adult Program
05.2021 - 11.2022
Client Support Services
Turning Point Drug & Alcohol Recovery
10.2020 - 02.2022
Associate of Arts - Alcohol And Drug Abuse Counseling
Pierce College
High School Diploma -
Thorn Wood Highschool
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