Masen Gloyn
Spanaway,WA
Summary
Dynamic mobile mechanic with a proven track record at Franklin Roofing Enterprise, excelling in engine repair and customer service. Enhanced vehicle longevity through preventative maintenance and efficient diagnostics, achieving significant reductions in downtime. Known for exceptional communication skills, fostering strong client relationships and ensuring satisfaction with timely, high-quality repairs.
Overview
3
3
years of professional experience
Work History
Mobile Mechanic
Myself
Spanaway, WA
01.2024 - Current
- Reduced vehicle downtime for clients by performing accurate diagnostics and prompt repairs.
- Performed preventative maintenance tasks on fleet vehicles, decreasing breakdowns and extending service life.
- Streamlined repair processes by staying up-to-date with industry best practices and emerging technologies.
- Utilized advanced diagnostic tools to pinpoint issues swiftly, reducing labor time spent on each job.
- Maintained a clean and organized mobile workspace, ensuring the safety of both clients and fellow technicians.
- Provided exceptional customer service, addressing inquiries and resolving concerns in a professional manner.
- Increased repeat business by establishing strong relationships with customers through excellent communication skills.
- Enhanced customer satisfaction by providing timely and efficient mobile mechanic services.
- Educated clients on proper vehicle maintenance, prolonging the lifespan of their automobiles.
- Implemented effective scheduling strategies to maximize daily workload while maintaining flexibility for emergency calls.
Commercial Roofer
Franklin Roofing Enterprise
Puyallup Wa
01.2023 - Current
- Worked with metal, shingle and rubber roofing systems.
- Optimized workflow by organizing tools and equipment efficiently at job sites.
- Completed routine maintenance tasks, prolonging the lifespan of various commercial roofs.
- Contributed to company growth by consistently delivering top-notch commercial roofing services.
- Adhered to all safety practices for personal and team protection.
- Enhanced team collaboration for timely project completion through clear communication and task delegation.
- Ensured adherence to safety regulations, maintaining a secure work environment for all team members.
- Ensured the company to still be able to make money and progress on the job site by taking lead and running the job.
Road Striper
Eagle Asphalt and Seatcoating
Puyallup, WA
01.2022 - 01.2023
- Effectively communicated with clients about project progress, addressing concerns promptly for a smooth experience.
- Supported other crew members when needed, fostering a positive team atmosphere conducive to success.
- Demonstrated flexibility in adapting to various weather conditions while maintaining consistent work quality.
- Prioritized safety at all times by wearing appropriate protective gear during each task.
- Adhered to industry standards and regulations while performing all striping tasks, ensuring quality results every time.
Education
High School Graduate - N/A
Spanaway Lake High School
Spanaway, WA06.2022
Skills
- Brake systems
- Great workplace leader
- Responsible
- Can work with anyone
- Tire services
- Engine repair
- Drivetrain repair
- Vehicle inspections
- Battery services
- Clutch repair
- Roadside assistance
- Manual transmissions
- Turbochargers
- Automatic transmissions
- Preventative maintenance
- Customer service
- Maintenance and repairs
- Workplace safety
- Auto and engine repair
- Troubleshooting skills
Timeline
Mobile Mechanic
Myself
01.2024 - Current
Commercial Roofer
Franklin Roofing Enterprise
01.2023 - Current
Road Striper
Eagle Asphalt and Seatcoating
01.2022 - 01.2023
High School Graduate - N/A
Spanaway Lake High School