Masen Hiatt
Knoxville,TN
Summary
Dependable and hardworking individual who is passionate about customer service. History of cleanliness, timeliness, and adaptability. Able to work with a team or solo. Courteous and easy to get along with. Able to solve problems and work under pressure to meet customer needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Stocker/Cashier
Volshop
08.2022 - Current
- Handle customers at the checkout in an efficient and courteous manner
- Accurately take and process multiple forms of payment on a card reader and a Point-of-Sale system
- Consistently order and stock items needed for the store, and look for opportunities to order new ones
- Answer any questions a customer may have and help with any issues to the best of my ability, whether in-person or on the phone
Outside Lead/Front-of-House
Chic-Fil-A
05.2020 - 05.2022
- Worked with a sense of urgency to fulfill all needs that a guest may have
- Oversaw and worked with coworkers outside to process guests' orders and payments on a Point-of-Sale system
- Established communication between the outside drive-thru and inside management
- Maintained an orderly and clean work environment, and delegated tasks effectively when overloaded
Education
Bachelor of Science - Biochemistry And Molecular Biology
The University of Tennessee - Knoxville
Knoxville, TN06.2026
High School Diploma -
Plano West Senior High School
Plano, TX06.2022
Skills
- Microsoft Office Certifications
- Data Entry
- Payment Processing
- Register Management
- POS Software
- Credit and Debt Card Processing
- Customer Service and Assistance
- Ordering and Stocking
Certification
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Microsoft PowerPoint
Hobbies
I am an avid rock climber, and love bouldering. I also love to read and go to the gym.
References
References available upon request
Timeline
Stocker/Cashier
Volshop
08.2022 - Current
Outside Lead/Front-of-House
Chic-Fil-A
05.2020 - 05.2022
Bachelor of Science - Biochemistry And Molecular Biology
The University of Tennessee - Knoxville
High School Diploma -
Plano West Senior High School
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