Masen Howard
Horton,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
IT Intern
Marshall County Board of Education
Guntersville, Ala
06.2024 - 09.2024
- Installed, configured and tested hardware components such as routers, switches, firewalls and servers.
- Monitored system performance to ensure optimal operation and security protocols are met.
- Provided technical support to users with a variety of questions related to computer systems, software and hardware.
- Provided technical support to end users on various software applications.
- Assessed existing IT infrastructure and identified areas for improvement.
- Performed troubleshooting on various software applications and systems.
- Supported professionals, conducting technology inventory management to maintain workflow.
- Identified system data, hardware or software components to meet user needs.
Volleyball Referee
AHSAA
Guntersville, AL
08.2023 - 08.2024
- Communicated with tournament directors regarding team rosters, scheduling conflicts, and other administrative tasks.
- Instructed new officials on proper techniques for refereeing volleyball games.
Maintenance Technician Intern
Marshall County Board of Education
Guntersville, AL
06.2023 - 08.2023
- Inspected equipment for proper functioning and identified potential problems or hazards.
- Performed routine inspections of all facilities to identify any necessary repairs or maintenance needs.
- Adjusted functional parts of devices according to their specific requirements.
- Read and interpreted equipment and work orders to properly perform required maintenance services.
Recreation Coordinator
Supreme Courts
Guntersville, AL
05.2022 - 09.2022
- Assisted in the development of recreation programs, activities and special events.
- Implemented strategies designed to increase participation rates among targeted populations.
- Provided customer service to patrons by responding to inquiries and addressing complaints in a timely manner.
- Provided guidance and support to staff members regarding their duties as it relates to recreation programming.
Car Wash Attendant
Classic By The Lake Carwash
Guntersville, AL
07.2020 - 02.2021
- Organized supplies needed for each job including soap, water hoses, brushes, rags.
- Operated cash register to process customer payments.
- Cleaned interior and exterior of vehicles using cleaning products and tools such as vacuums, brushes, towels, sponges.
- Greeted customers and answered questions regarding services offered.
- Applied waxes and other protective coatings to vehicle surfaces.
Education
Bachelor of Arts - Computer Science
Covenant College
Lookout Mountain, GA05-2025
High School Diploma -
Douglas High School Douglas, AL US
Douglas, Alabama05-2022
Short Certificate in Cybersecurity - Computer And Information Systems Security
Snead State Community College
Boaz, AL05-2022
Skills
- Observational skills
- Strategic Thinking
- Team Supervision
- Statistical Analysis
- Java
- Python
- HTML
- SQL
Accomplishments
- Collegiate Tennis Player
- 2-Time Academic All-Conference (2022-2023)
- Conference Champions (2022-2023)
- NCAA National Tournament Appearance (2022)
- Weighted High School GPA: 4.35
- Member of National Honor Society
- 5A State Runner-Up (2021)
- Participant in Alabama North/South All-Star Match
References
Charlie Jimmerson
Chief Technology Officer
Marshall County Board of Education
12380 US HWY 431 Guntersville, AL 35980
256-571-2411
jimmersonjc@marshallk12.org
John Hirte
Director of Athletics/Head Tennis Coach
Covenant College
14049 Scenic Hwy, Lookout Mountain, GA 30750
706.419.1503
john.hirte@covenant.edu
Timeline
IT Intern
Marshall County Board of Education
06.2024 - 09.2024
Volleyball Referee
AHSAA
08.2023 - 08.2024
Maintenance Technician Intern
Marshall County Board of Education
06.2023 - 08.2023
Recreation Coordinator
Supreme Courts
05.2022 - 09.2022
Car Wash Attendant
Classic By The Lake Carwash
07.2020 - 02.2021
Bachelor of Arts - Computer Science
Covenant College
High School Diploma -
Douglas High School Douglas, AL US
Short Certificate in Cybersecurity - Computer And Information Systems Security
Snead State Community College
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