Masen McAllister
Summary
I am dependable, capable, passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. I have a strong history of exceptional service in all establishments. I am organized and trustworthy candidate successful at managing multiple priorities with a positive attitude. I have willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Eyelash Extension Artist
Self-employed
01.2021 - Current
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Consulted with clients to understand desired look and discuss available lash options.
- Followed strict safety standards to protect clients from injury or infection.
- Addressed client questions, concerns and requests directly for maximum satisfaction.
Bartender/Mixologist
Greyhound Tavern
05.2024 - 08.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Olde Silver Dollar
02.2024 - 05.2024
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Bartender
The Dragon's Lair
05.2023 - 10.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
Bartender/Volunteer
Albany Eagles
01.2023 - 05.2023
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Barista
Dutch Bros
01.2020 - 01.2021
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
Esthetician
Luminous Salon
01.2019 - 12.2020
- Applied permanent lashes individually to each natural lash with adhesive to create illusion of long, full lashes.
- Explained and demonstrated eyelash extension to hesitant guests to increase confidence in process.
- Sought professional training and applied newest methods of eyelash extension application.
- Waxed clients various bodies using soft and hard waxes.
- Maintained clean and sanitary workspace.
Courtesy Clerk
Lebanon Safeway
06.2018 - 09.2018
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Collected more than 50 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
Swim Instructor
Lebanon Community Pool
04.2016 - 04.2018
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Taught daily swim instruction to students varying in ages and skill levels.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
Education
Cosmetologist - Esthetician
Phagan's Cosmetology School
Corvallis, OR06.2019
High School Diploma -
Lebanon High School
Lebanon, OR03.2018
Skills
- Guest Satisfaction
- Safe Serving Knowledge
- Health Code Compliance
- Safety Training
- Group and Individual Instruction
- Time Management
- Adaptive and Creative
- Resolving Complaints
- Team Player
Timeline
Bartender/Mixologist
Greyhound Tavern
05.2024 - 08.2024
Bartender
Olde Silver Dollar
02.2024 - 05.2024
Bartender
The Dragon's Lair
05.2023 - 10.2023
Bartender/Volunteer
Albany Eagles
01.2023 - 05.2023
Eyelash Extension Artist
Self-employed
01.2021 - Current
Barista
Dutch Bros
01.2020 - 01.2021
Esthetician
Luminous Salon
01.2019 - 12.2020
Courtesy Clerk
Lebanon Safeway
06.2018 - 09.2018
Swim Instructor
Lebanon Community Pool
04.2016 - 04.2018
Cosmetologist - Esthetician
Phagan's Cosmetology School
High School Diploma -
Lebanon High School
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