Summary
Overview
Work History
Education
Skills
Assessments
freelance makeup artist
Timeline
Generic

Masha Evans

Charlotte,NC

Summary

Proven leader with a track record of enhancing operational efficiency at FedEx Ground through exceptional organizational skills and meticulous attention to detail. Expert in leveraging supervisory and leadership abilities to boost team performance and customer satisfaction. Skilled in financial management and strategic planning, consistently achieving and surpassing company goals.

Overview

16
16
years of professional experience

Work History

Cashier

7 Eleven Gas Station
07.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered multiple questions about store policies and addressed customer concerns daily.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Cleaner

Extreme Cleaning Solutions
08.2019 - 10.2021
  • Handled equipment, chemicals, and materials properly and with caution.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Emptied trashcans and transported waste to collection areas.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Removed trash, debris and other waste materials from premises.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.

Manager

Seeds of Faith Ministries (Food Truck)
09.2008 - 07.2019
  • Oversaw daily operations of a busy restaurant, ensuring smooth and efficient service
  • Developed and implemented standard operating procedures to improve efficiency and consistency in service delivery
  • Maintained high standards of cleanliness, sanitation, and safety throughout the restaurant
  • Monitored inventory levels and placed orders for food, beverages, supplies, and equipment as needed
  • Collaborated with the kitchen staff to develop new menu items based on customer preferences and market trends
  • Ensured compliance with all health codes, licensing regulations, and labor laws
  • Implemented a reservation system that improved guest experience by reducing wait times during busy periods
  • Prepared and cooked a variety of dishes in a fast-paced food truck environment
  • Ensured all food items were prepared and presented according to established recipes and quality standards
  • Managed inventory levels, including ordering ingredients and supplies as needed
  • Maintained cleanliness and sanitation standards in the food preparation area at all times
  • Collaborated with team members to coordinate efficient workflow during busy periods
  • Adhered to proper food handling procedures, including temperature control and storage guidelines
  • Provided excellent customer service by taking orders, answering questions, and addressing concerns promptly and courteously
  • Operated cooking equipment safely and efficiently, following operating instructions and safety protocols
  • Assisted with menu planning based on customer preferences, dietary restrictions, or seasonal availability of ingredients
  • Trained new kitchen staff on cooking techniques, menu items, and safety procedures
  • Implemented cost-saving measures such as portion control to minimize waste without compromising quality or taste
  • Collaborated with the food truck owner/operator to develop menus that catered to target demographics or specific events/locations
  • Accomplished multiple tasks within established timeframes.

Assistant Manager

Dollar General
10.2017 - 06.2018
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Launched quality assurance practices for each phase of development
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Developed detailed plans based on broad guidance and direction.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

FedEx Ground Package Handler

FedEx Ground
09.2015 - 11.2016
  • Followed verbal and written instructions to properly move and ship products.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Followed safety regulations to maintain safe work environment.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.

Education

Associate in Hospitality Hotel Travel and Tourism -

Pittsburgh Technical Institute
Pittsburgh, PA
12.2013

High school or equivalent in General Education -

Hickory High School
Hermitage, PA
06.2012

Skills

  • Excellent verbal and written communication
  • Excellent organizational skills and keen to detail
  • Strong supervisory and leadership skills
  • Thorough understanding of accounting principles
  • Proficient with microsoft office skills
  • Retention sales
  • Operations Management
  • Strategic Planning
  • Financial Management
  • Staff Development
  • Cash Register Operation
  • Cash Handling
  • Payment Processing
  • Payment Collection
  • Quality Assurance
  • Laundry
  • Chemical Handling
  • Waste Management
  • Cooking
  • Contamination prevention
  • Ingredients measuring
  • Product and service knowledge
  • Cost Reduction
  • Analytical and Critical Thinking
  • Customer service and assistance
  • Call Control
  • Technical Support
  • Account updating
  • Product Upselling

Assessments

  • Administrative assistant/receptionist, Proficient, 08/01/21
  • Customer service, Proficient, 05/01/21

freelance makeup artist

Preparing individuals for photo shoots by applying makeup
• Consulting with clients about how to apply their makeup
• Emphasizing certain physical features of clients through the application of cosmetics
• Applying cosmetic products on actors for theatrical or film productions
• Using creative and analytical skills to determine what products will look best on individuals
• I have also worked on movies and tv shows.
• Special Effects Makeup Artist

Timeline

Cashier

7 Eleven Gas Station
07.2024 - Current

Cleaner

Extreme Cleaning Solutions
08.2019 - 10.2021

Assistant Manager

Dollar General
10.2017 - 06.2018

FedEx Ground Package Handler

FedEx Ground
09.2015 - 11.2016

Manager

Seeds of Faith Ministries (Food Truck)
09.2008 - 07.2019

Associate in Hospitality Hotel Travel and Tourism -

Pittsburgh Technical Institute

High school or equivalent in General Education -

Hickory High School

Similar Profiles

CREATE PROFILE
Masha Evans