Mariia Kaus
Toronto,Ontario
Summary
Highly motivated, result-oriented graduate of Business-Finance program at George Brown College. Proven Administrative Assistant and Sales Representative with a track record of enhancing client satisfaction and increasing sales revenue at DucMeta. Skilled in Microsoft Office and adept at managing multiple tasks. Demonstrates strong communication and teamwork abilities, ensuring efficient office administration and data management.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
A-Studio
11.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Sales Representative
DucMeta
05.2023 - 09.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Administrative Assistant
Melrose Restaurant
12.2020 - 08.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Server
Melrose Restaurant
06.2020 - 12.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Diploma - Finance
George Brown College
Toronto08.2024
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Strong computer skills, including proficiency in Microsoft Office (especially Excel)
- Strong communication skills for coordinating between teams and departments
- Ability to manage multiple tasks and prioritize efficiently
- Attention to details
- Teamwork
Languages
English
Bilingual or Proficient (C2)
Russian
Bilingual or Proficient (C2)
Ukrainian
Bilingual or Proficient (C2)
Timeline
Administrative Assistant
A-Studio
11.2023 - Current
Sales Representative
DucMeta
05.2023 - 09.2023
Administrative Assistant
Melrose Restaurant
12.2020 - 08.2021
Server
Melrose Restaurant
06.2020 - 12.2020
Diploma - Finance
George Brown College
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