MASHA SANTANGELO

· Responsible for overseeing the profitability of 14 stores, 3% growth to LY that total $700,000 in sales and 3500 exempt and hourly team members.

· Lead a team responsible for achieving sales goals and financial results, elevating in-store experience for the guest, and developing the talent of team members.

· Monitored performance and identified gaps in the underperforming stores, making changes and reducing turnover by 59% while increasing profit from by 11%

· Skilled in talent planning, implementing top talent programs, while building cohesive teams, driving change, and championing cultural excellence.

· Play an active role in developing new-in-role leaders across the region.

• Led cross-functional teams to successfully launch new products, meeting deadlines and budgets.
• Reduced employee turnover rates by creating a positive work environment with clear expectations and support systems in place.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.

• Lead a growth business in 11 stores with $515 million worth sales and 3000 team members
• Increased sales by 14.5% to LY and grew E-commerce business by25% to LY; through long term strategy, data analysis and ensuring exemplary execution of all operational activities
• First district to implement a modern operating model that that delivered exceptional operational, service and financial results
• Decreased turnover by20% by creating and delivering on talent strategies that fueled Target’s growth including leadership development, clear expectations and accountability to established goals
• Promoted9 Executive Team Leaders to Store Directors and District Partner by establishing and facilitating career paths for each manager through individual development planning and performance coaching
• Ensures the district integrates a diverse, equitable and inclusive approach in all HR processes
• Developed the roadmap and implemented the strategy for grocery order pick for the company
• Shared process and application improvement before companywide rollout

• Successfully grand opened and operated a Target store with approximately $35 million worth of transactions and150 team members
• Achieved grand opening budget by determining and negotiating temporary locations, mass hire locations, and following-up construction punch list with vendors
• Proven track record of growing sales by +8.20% YTD, #1 out of79 stores three years in a row
• Ensured the execution of all company merchandising and operational standards by strategically reacting to and analyzing business metrics through root causes analysis to maximize customer experience and productivity
• Decreased turnover by21.1% by building high performing teams through, recruiting, developing, coaching; as well as retention and succession planning of top talent

• Managed strategic planning, budgeting, sales, product ordering and personnel for new store opening
• Exceeded district’s $17 million sales goals budget by18%
• Increased sales by4% in a poorly performing district through personnel mentoring, risk prevention and a customer focus
• Turned around district’s productivity by analyzing operations and implementing lean processes
• Achieved an annual91% mystery shop rating based on review of customer service, store conditions and product availability
• Decreased inventory loss by35 points by designing and implementing a targeted compliance program
• Analyzed cart averages, competitive landscape, historical performance and real-time market events to complete monthly and annual sales and profits planning
• Positioned district for competitive advantage by understanding the market and proactively adjusting product mix, pricing and promotions