Mashal Malik
Summary
- Licensed Clinical Social Worker (LCSW) – New Jersey & Texas
- Licensed Clinical Alcohol & Drug Counselor (LCADC) – New Jersey
Overview
24
24
years of professional experience
Work History
Utilization Review Manager
Centene Corporation
09.2025 - Current
- Evaluate members’ mental health and substance use treatments for services to ensure medical necessity and appropriate level of care using ASAM and InterQual/MCG criteria.
- Conduct inpatient, outpatient, and concurrent behavioral health reviews to ensure appropriate care and adherence to regulatory guidelines.
- Collaborate with behavioral health providers and medical directors to resolve complex cases and improve quality and efficiency of care.
- Analyze member data and utilization trends to identify opportunities for quality improvement and appropriate service use.
- Present cases in interdisciplinary team meetings and contribute to integrated care planning.
- Maintain compliance with organizational, accreditation (NCQA/URAC), and regulatory standards.
Telehealth Therapist
Lyra Health
05.2024 - 09.2025
- Conduct detailed intake assessments and risk evaluations, supporting appropriate treatment planning and medical necessity documentation.
- Deliver evidence-based care across a broad diagnostic range while maintaining strict documentation timelines and EMR quality standards.
- Utilize modalities such as CBT, DBT, Motivational Interviewing and ACT
- Independently manage a high-volume caseload with consistent adherence to clinical and administrative protocols.
Telehealth Therapist
Harmony Bay Wellness
05.2022 - 05.2024
- Provided culturally responsive therapy for individuals and couples across diverse clinical presentations, including mood and anxiety disorders, substance use, trauma, eating disorders, and relational stressors.
- Completed psychosocial evaluations and developed treatment plans, and provided timely documentation aligned with compliance standards.
- Collaborated with psychiatrists and case managers to coordinate multidisciplinary care and provided crisis intervention services
Program Manager / Substance Use Clinician
The Center for Great Expectations
01.2020 - 05.2022
- Directed and oversaw all aspects of a Permanent Supportive Housing program serving clients in alcohol and drug recovery, trauma-impacted families, ensuring clinical and operational excellence.
- Provided intensive in-home counseling and case management to 30+ families, delivering trauma-informed services and monitoring clinical outcomes.
- Supervised a multidisciplinary team, conducted clinical consultations, and ensured adherence to evidence-based models such as ARC and the Nurtured Heart Approach.
- Led program audits, data tracking, and documentation for DCP&P and funding agencies to maintain compliance and secure ongoing support.
- Advocated for client access to housing, healthcare, mental health services, legal resources, and employment opportunities.
- Created workflows, training materials, and quality assurance protocols that improved client engagement and operational efficiency.
Store Manager
MAC Cosmetics
01.2002 - 01.2015
- Oversaw operations and team leadership for a high-volume retail location, emphasizing goal-driven performance and customer satisfaction.
Education
MSW - Social Work
Rutgers University
New Brunswick05.2019
B.A. - Psychology
Thomas Edison State University
05.2016
A.A.S. - Radiography
Bergen Community College
08.2015
Skills
- Leadership, program management, and supervision across clinical and community-based settings for staff and interns
- Creating inclusive, culturally responsive learning environments
- Utilizing educational technology and learning management systems (Canvas, Blackboard, Zoom)
- Clinical practice in inpatient, outpatient, telehealth, and supportive housing environments
- Evidence-based treatment modalities (CBT, DBT, ACT, trauma-informed care)
Internship Experience
Summit Oaks Hospital – Therapist Intern (Inpatient) Sept 2018 – May 2019
- Facilitated mental health/substance abuse groups and completed biopsychosocial assessments aligned with inpatient discharge needs.
Immediate Care Psychiatric Center – Outpatient Counselor Intern Aug 2017 – May 2018
- Provided group and individual therapy in PHP/IOP settings; assisted with assessments, crisis interventions, and care coordination.
Holy Name Hospital – Radiologic Technologist Intern Sept 2014 – Aug 2016
- Performed diagnostic and portable radiographic procedures while collaborating with physicians, nurses, and allied health teams to support accurate diagnoses and timely care decisions.
- Maintained high standards of documentation and compliance with HIPAA and hospital protocols.
- Gained exposure to medical necessity protocols and pre-authorization processes for imaging services, laying the foundation for understanding payer requirements and clinical decision support tools.
Timeline
Utilization Review Manager
Centene Corporation
09.2025 - Current
Telehealth Therapist
Lyra Health
05.2024 - 09.2025
Telehealth Therapist
Harmony Bay Wellness
05.2022 - 05.2024
Program Manager / Substance Use Clinician
The Center for Great Expectations
01.2020 - 05.2022
Store Manager
MAC Cosmetics
01.2002 - 01.2015
A.A.S. - Radiography
Bergen Community College
MSW - Social Work
Rutgers University
B.A. - Psychology
Thomas Edison State University