Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

MASHALL KAKAR

Staten Island,NY

Summary

Reliable and motivated professional demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Successful in fast-paced, deadline-driven environments to manage goals and team development. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

12
12
years of professional experience

Work History

Manager

Mignosi's Supermarket
Staten Island, USA
06.2015 - 05.2023
  • Provided oversight of customer service representatives and operational personnel
  • Supervised and trained staff to meet store policies and procedures
  • Enforced personnel decisions including hiring, disciplinary action, termination, and transfer of staff
  • Approved merchandise orders and inventory stock reports
  • Balanced store safe, reconciled registers, paid vendors
  • Managed metrocards and store safe
  • Deposited weekly store funds to the bank

Case Worker

Seaman's Society for Children and Families
06.2017 - 07.2018
  • Managed a case load of 10 child daycare providers each housing a daily class of 12 students
  • Conducted scheduled and unscheduled home visits reporting findings ensuring agency and ACS requirements were met
  • Hosted Intake Sessions conducted interviews to determine eligibility for ACS approval and facilitated placement of new admissions
  • Trained all co-workers and agency providers on Teaching Strategies Gold software to meet quarterly deadlines for student files and benchmarks
  • Represented Family Daycare Unit in S.I. North Shore Alliance for Families via meetings and outreach programs

Customer Service Representative

Mignosi's Supermarket
Staten Island, USA
06.2011 - 06.2015
  • Responded promptly to customer inquiries, complaints, and requests in person/ via telephone in a professional and courteous manner
  • Input purchase orders and inventory
  • Finalized and coordinated all catering orders, returns and exchanges
  • Provided excellent service skills in floor greetings

Education

B.A. - Sociology

St. John's University
Staten Island, NY
05.2016

Skills

  • Staff training
  • Inventory management
  • Customer service
  • Personnel decisions
  • Financial reconciliation
  • Case management
  • Quality assurance
  • Operational oversight
  • Team leadership
  • Problem solving
  • Financial records oversight
  • Time management
  • Staff management
  • Employee onboarding
  • Shift scheduling

Accomplishments

  • College of Professional Studies Dean's List, 2013-2014
  • St. John's College Dean's List, 2015-2016
  • St. John's College Gold Honor Key Award, 04/16

Timeline

Case Worker

Seaman's Society for Children and Families
06.2017 - 07.2018

Manager

Mignosi's Supermarket
06.2015 - 05.2023

Customer Service Representative

Mignosi's Supermarket
06.2011 - 06.2015

B.A. - Sociology

St. John's University

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