Mashaun Burton
Chicago,IL
Summary
Detail-oriented Maintenance Coordinator with over 9 years of experience in preventive maintenance and equipment troubleshooting. Skilled in inventory management and vendor relations, contributing to enhanced operational efficiency and safety standards.
Overview
22
22
years of professional experience
Work History
Maintenance Coordinator
10 Roads Express
Homewood, Illinois
09.2016 - Current
- Coordinated maintenance schedules and ensured timely service for company vehicles.
- Managed inventory of maintenance supplies and ordered replacements as needed.
- Collaborated with vendors to secure reliable maintenance services and parts.
- Communicated effectively with team members to prioritize maintenance tasks daily.
- Ensured that safety regulations were followed at all times during maintenance operations.
- Reviewed job orders regularly to ensure tasks were completed according to established standards.
- Researched and hired highly trusted contractors to assist with full-scale maintenance on tractors, trailers and fleet vehicles.
- Maintained detailed records of maintenance activities, ensuring accuracy and completeness.
- Coordinated with external vendors for repair services when necessary.
- Scheduled and oversaw completion of planned repairs.
- Responded promptly to emergency repair requests from drivers on the road and equipment at yards.
- Developed comprehensive strategies for improving overall efficiency in maintenance processes.
Dispatcher Manager
Metropolitan Limousine
Chicago, Illinois
05.2004 - 03.2016
- Managed daily operations of dispatching for fast paced limousine company.
- Coordinated schedules and routes for drivers to ensure efficiency.
- Oversaw communication between drivers and clients for service updates.
- Trained and mentored new dispatch staff on procedures and systems.
- Implemented improvements to streamline dispatch processes and workflows.
- Resolved issues related to customer complaints and service delays.
- Monitored real-time traffic conditions to adjust routes as needed.
- Utilized GPS systems to track vehicle locations in real time.
- Trained new staff members in proper dispatch procedures.
- Maintained compliance with local laws related to transportation regulations.
- Scheduled maintenance appointments for fleet vehicles when necessary.
- Assisted with hiring qualified candidates for open dispatcher positions.
- Fielded incoming calls, answered questions and transferred calls internally.
- Coordinated communication between customers, and drivers via phone or radio transmissions.
- Resolved customer complaints regarding late pick ups or driver complaints.
- Organized routes for drivers to maximize efficiency.
- Managed daily scheduling of labor and equipment needs and changes, embracing continuous improvement efforts.
- Embraced, promoted and led continuous improvement efforts to establish drivers to maximum potential.
- Fostered a positive work environment that encouraged teamwork and professional growth among dispatch staff.
- Implemented a GPS tracking system to monitor vehicle locations and improve route planning.
- Managed dispatch operations for a fleet of 120 vehicles, ensuring timely and efficient from airport pick ups, drop offs, dinner charters or other gropu meetings and events.
Bus Cleaner
Masters Transportation
Chicago, Illinois
07.2011 - 01.2016
- Cleaned buses thoroughly using specialized cleaning chemicals and equipment.
- Inspected vehicles for cleanliness and reported maintenance needs to management.
- Removed trash and debris from bus interiors and exteriors regularly.
- Operated pressure washers to ensure deep cleaning of bus surfaces.
- Organized cleaning supplies and maintained inventory for efficient operations.
- Followed safety protocols while handling cleaning agents and equipment.
- Assisted in training new staff on proper cleaning techniques and procedures.
- Maintained cleaning supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies.
- Performed minor repairs like changing light bulbs inside the vehicle if required.
- Dusted all surfaces with a cloth or dusting spray.
- Provided assistance in maintaining records of daily activities such as number of buses cleaned per day.
- Inspected vehicles before trips to ensure they are clean and presentable to customers.
- Cleaned windows, mirrors, and other surfaces inside the bus.
- Checked for damages on the interior of the bus and reported them to supervisor.
- Completed paperwork related to cleaning activities accurately according to departmental procedures.
- Ensured that safety regulations are followed while performing duties such as wearing protective gear and keeping hazardous materials away from passengers.
- Applied waxes or polishes to protect painted surfaces on buses.
- Washed exterior windows of the bus with water hose or squeegee and soap solution when necessary.
- Sanitized handrails, door handles, seat covers and other contact points within the bus using appropriate cleaners.
- Swept and mopped floors of the bus interior.
- Maintained inventories of cleaning supplies.
- Drove vehicles to or from workshops for maintenance.
Education
High School Diploma -
Thornridge High School
South Holland, IL06-1988
Skills
- Maintenance scheduling
- Inventory management
- Vendor coordination
- Preventive maintenance
- Equipment troubleshooting
- Vehicle inspection
- Welding and fabrication
- Forklift Operator
- Class C CDL/ passenger Endorsement
- Roadside service for tractor/ trailer issues
Timeline
Maintenance Coordinator
10 Roads Express
09.2016 - Current
Bus Cleaner
Masters Transportation
07.2011 - 01.2016
Dispatcher Manager
Metropolitan Limousine
05.2004 - 03.2016
High School Diploma -
Thornridge High School