Mashayla Collins
Tallahassee,FL
Summary
Dedicated customer service professional with a positive attitude and a strong commitment to excellence, thriving in fast-paced environments. Proven track record at TelaGen for enhancing data quality and reducing errors, leveraging skills in data security and problem-solving. Experience encompasses technical roles and customer service, with a focus on teamwork and effective communication. Aiming to further develop skills in an innovative organization.
Overview
2025
2025
years of professional experience
Work History
Data Quality Manager (Extern)
TelaGen
Tallahassee, FL
09.2024 - Current
- Reduced errors in reporting by developing robust validation and error-checking
procedures
• Established clear communication channels between departments for efficient
sharing of accurate, up-to-date information across the organization
• Evaluated large data sets for quality and accuracy.
Cashier
FSU Concessions
Tallahassee, FL
11.2022 - Current
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated the cash register or POS system to receive payment by credit card.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Activity Aide
Centre Pointe Health and Rehab
Tallahassee, FL
- Helped residents find meaningful hobbies which could be pursued at their own pace.
- Supported positive socialization within groups and activities to promote respect among participants.
- Managed daily operations of recreational facilities.
- Developed creative ways to engage residents who had difficulty focusing on specific tasks.
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
Education
High School Diploma -
Leon High School
Tallahassee, FL05-2025
Skills
- Data security
- Data quality improvement
- Error Reduction
- Teamwork
- Problem solving
Affiliations
- Varsity Volleyball Athlete
Accomplishments
- Member of National Honor Society Pierian Chapter
- Set to graduate Summa Cumme Laude with a 4.2 GPA
Timeline
Data Quality Manager (Extern)
TelaGen
09.2024 - Current
Cashier
FSU Concessions
11.2022 - Current
Activity Aide
Centre Pointe Health and Rehab
High School Diploma -
Leon High School
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