Mashele Moore

I train clients on my own. No affiliation with any gym. At the moment it is mostly family and friends that are my clients

• Educated clients on proper exercise techniques, reducing risk of injury during workouts.
• Motivated clients to stay on track with fitness goals with positive and friendly approach.
• Assisted clients with personal fitness goals through realistic objectives.
• Improved client fitness levels by developing personalized workout plans and monitoring progress.
• Increased client retention through consistent communication, motivation, and support.
• Explained exercise modifications and contraindicated movements to participants with history of injury.
• Maintained up-to-date knowledge of fitness training methods to inform approach.
• Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
• Fostered a positive workout environment with upbeat energy and professional demeanor.
• Helped the front desk when I did not have a client. I would greet members, do tours for prospective members, did the towel laundry and cleaned the locker rooms, common areas and fitness areas.

• Streamlined front desk operations for increased efficiency and improved customer service.
• Improved overall guest experience by maintaining a clean and welcoming reception area.
• Enhanced guest satisfaction by providing efficient check-in and check-out processes.
• Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
• Managed high call volume with exceptional telephone etiquette, resulting in positive feedback from guests.
• Managed the tanning beds. Cleaned them and gave members my recommendation for how long they should tan.