Mashhour Shehadeh
Westlake,OH
Summary
Graduate of Cleveland State University with a B.S in Civil Engineering. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Engineer 1
CT Consultants
11.2021 - Current
- Coordinated projects by working with other engineers, contractors and regulatory agencies.
- Planned and designed projects with software such as AutoCAD, ArcGIS and PCSWMM
- Worked effectively in fast-paced environments.
- Calculated design measurements and analyzed engineering data to plan projects.
- Performed preventative maintenance to keep tools and equipment functional.
- Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
Structural Engineer
RE Warner & Associates
04.2023 - 01.2024
- Apply technical knowledge to meet all stakeholder expectations
- Ensure that each completed project meets local codes, regulations, and quality standards
- Deliver structurally sound designs capable of withstanding routine use, the elements, and inspection
- Monitor project progress, ensuring it’s completed on time and within budget
- Set design protocols according to relevant codes and standards
- Advise civil engineers on best practices in building design and execution
Utility Locate Technician
Bowman Consulting Group
06.2020 - 11.2021
- Read and interpret utility maps / prints to identify the type and size of underground utilities
- Operate different electronic detection equipment, to locate and mark under-ground facilities within prescribed accuracy limits
- Perform light excavation with a shovel, to expose buried utilities when necessary
- Provide accurate documentation and or sketches related to all locates completed
- Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
- Photographed utility sites and marked lines with paint and flags for identification by excavating personnel.
- Excellent communication skills, both verbal and written.
Call Center Agent/Customer Service Representative
TravelCenters of America
09.2019 - 06.2020
- The Road Squad Agent is responsible for the set up and successful execution of road call service requests for Road Squad which includes the TA / Petro, and Connect Provider repair networks
- Extensive phone and computer duties
- The Road Squad Agent interacts with fleet customers, drivers, field personnel (technicians, TSA's, and Shop Managers), and TAHQ (TA Headquarters) staff
- Tracking Database.
- Educated customers about billing, payment processing and support policies and procedures.
Teller
KeyBank
02.2018 - 05.2019
- Calculated fees due, interest and change for customer transactions.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Assisted customers with banking needs and inquiries.
- Counted, verified and handled bank deposits and armored car transactions.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Established rapport with new clients to increase satisfaction and loyalty.
Education
Bachelor of Science - Civil Engineering
Cleveland State University
Cleveland, OH06.2017
Skills
- Research & Development
- Team Work
- Data Collection and Input
- Time Management
- Mathematical Calculations
- AutoCad
- Complex Problem-Solving
- Work Planning
Certification
Calculus, Surveying, Engineering Economics, Hydraulics, Strength of Materials,Structural Analysis,Structural Steel Design, Reinforced Concrete Design, Transportation Engineering,Geo-technical Engineering.
Timeline
Structural Engineer
RE Warner & Associates
04.2023 - 01.2024
Engineer 1
CT Consultants
11.2021 - Current
Utility Locate Technician
Bowman Consulting Group
06.2020 - 11.2021
Call Center Agent/Customer Service Representative
TravelCenters of America
09.2019 - 06.2020
Teller
KeyBank
02.2018 - 05.2019
Bachelor of Science - Civil Engineering
Cleveland State University