Mashnur Rashid
Graduate Teaching Assistant
Auburn,AL
Summary
Safety-focused student, methodical about evaluating and optimizing worker conditions through use of strategic monitoring programs & fatigue-failure tools. Vigilant and analytical in isolating and addressing different concerns. Detail-oriented inspector with good multitasking and recordkeeping abilities. Reliable Intern doing PhD. in Industrial Engineering, specializing on Occupational Health & Safety, seeks an internship opportunity to expand skills and gain valuable real-world experience.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Graduate Teaching Assistant
Auburn University
Auburn, United States
01.2021 - Current
- Checked assignments, proctored tests, and provided grades according to university standards.
- Conducted research in Safety & Ergonomics with a team of graduates and faculty.
- Maintained atmosphere of academic learning and advancement to facilitate learning and development of critical thinking skills.
- Oversaw classes of up to 75 students in Occupational Safety & Health.
- Assisted faculty with clerical tasks such as copying papers, collecting assignments and preparing for upcoming classes.
- Provided relevant and timely feedback on student assignments.
- Checked course materials, lessons and assignments for discrepancies and helped senior teachers resolve problems.
Senior Customer Service Engineer
Linde Bangladesh Limited
Dhaka, Bangladesh
02.2020 - 12.2020
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes for overall 530 customers.
- Provided primary customer support to 435 internal and external customers.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Devised solutions to operations issues related to Healthcare problems, working closely via phone, email, live chat and web teleconference.
- Retained existing clients and developed 27 new accounts by extending high quality and efficient support service.
Area Sales Executive
Linde Bangladesh Limited
Dhaka
09.2017 - 01.2020
- Managed accounts of 435 healthcare customer for North Bengal Region
- Maintained Linde's compliance and safety measures with Customers
- Monitored daily, monthly, quarterly sales data and take actions accordingly & Introducing new sales schemes
- Ensured on-time service for emergency medical customers.
- Monitored sales team performance, analyzed sales data and reported information to area managers.
- Analyzed sales data and kept up to date with market trends.
Senior Procurement Executive
DIRD Composite Textiles Ltd
Dhaka
08.2016 - 08.2017
- Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
- Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
- Maintained documentation for all purchases.
- Worked with departments to find new and better items to fulfill diverse needs.
Education
Ph.D. - Industrial Engineering
Auburn University
Auburn, AL 01.2021 - Current
Bachelor of Science - Mechanical Engineering
Islamic University of Technology
Dhaka 12.2011 - 11.2015
Skills
Microsoft Office
Planning and Coordination
Data management
Teamwork
Flexible & Adaptable
Certification
Basic CPR & First-Aid Training from American Safety & Health Institute
Timeline
IRB Training, CITI
03-2021
Basic CPR & First-Aid Training from American Safety & Health Institute
02-2021
Graduate Teaching Assistant
Auburn University
01.2021 - Current
Ph.D. - Industrial Engineering
Auburn University
01.2021 - Current
Senior Customer Service Engineer
Linde Bangladesh Limited
02.2020 - 12.2020
Excel for Business Analytics, Coursera
01-2020
Area Sales Executive
Linde Bangladesh Limited
09.2017 - 01.2020
Senior Procurement Executive
DIRD Composite Textiles Ltd
08.2016 - 08.2017
Bachelor of Science - Mechanical Engineering
Islamic University of Technology
12.2011 - 11.2015