Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Mashunda Jones

Horn Lake,MS

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Product Development Administrative Assistant

Titan Distributors Inc.
Germantown, TN
02.2018 - Current
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Keep track of inventory and work with supply vendors to ensure a well-stocked office
  • Occasionally travel off-site to deliver files and reports to various departments within the organization
  • Maintain files with confidentiality in an easily accessible format
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Created travel arrangements for senior managers according to their requirements.
  • Processed invoices for payment using accounting software applications.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Prepared expense reports on behalf of executives in accordance with company policies and procedures.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Scheduled appointments between clients and customers and internal staff members.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Inventoried and ordered supplies for office.
  • Maintained accurate department and customer records.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Operate and maintain office machinery, including copiers, fax machines and printers
  • Maintain Vendor Relationships
  • Complete monthly Credit Card Expense Reports – Truist, Pinnacle
  • Adhere to Customer Service Requests and consult vendors for the answers.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.

Teacher Assistant

DeSoto County Schools (Hope Sullivan Elementary)
Southaven, MS
01.2017 - 01.2018
  • Assisted in the development and implementation of lesson plans.
  • Provided instructional support to teachers in accordance with established curriculum guidelines.
  • Assisted in the supervision of students during recess, lunch, and other activities.
  • Helped monitor student progress by tracking grades and attendance records.
  • Organized classroom materials, including books, supplies, and equipment.
  • Provided individual assistance to students as needed.
  • Monitored student behavior during class time and assisted with discipline issues when necessary.
  • Supported teachers in preparing materials for lessons and activities.
  • Collaborated with teachers to identify areas of improvement for struggling students.
  • Attended staff meetings to discuss student progress and strategies for improvement.
  • Assisted with grading assignments according to teacher's instructions.
  • Administered tests or assessments under the direction of a certified teacher.
  • Led small group instruction sessions for targeted students.
  • Maintained a safe environment conducive to learning at all times.
  • Encouraged positive social interaction among students.
  • Fostered an atmosphere that encourages creativity and respect for diversity.
  • Demonstrated knowledge of subject matter content through questioning techniques.
  • Assisted classroom teacher with preparing, typing, copying and filing learning materials.
  • Followed school schedules and policies to promote safety and learning.
  • Helped students stow book bags, coats and other items in cubbies and lockers.
  • Oversaw safety and well-being of students under care during teacher absences.
  • Supervised children and participated with children in activities.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Laminated teaching materials to increase durability under repeated use.

Compliance Coordinator

Paramount Staffing
Memphis, TN
11.2016 - 01.2017
  • Reviewed and evaluated existing policies, procedures, and documents to ensure compliance with applicable laws and regulations.
  • Developed and implemented processes to monitor compliance with relevant laws and regulations.
  • Tracked progress of corrective action plans following audit recommendations.
  • Investigated reported violations of applicable laws, rules, or regulations.
  • Participated in the implementation of new systems, tools, or applications designed for monitoring compliance activities.

Leasing Consultant/Leasing Marketing Manager

HELIX
Starkville, MS
09.2015 - 08.2016
  • Conferred with and advised customers regarding their housing needs
  • Prepared lease agreements, collected security deposits and rent payments from tenants.
  • Responded to tenant requests for maintenance services in a timely manner.
  • Provided excellent customer service to all tenants throughout their tenancy period.
  • Created advertising campaigns for vacant units using various media outlets such as newspapers and online sources.
  • Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
  • Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
  • Performed regular inspections of common areas to ensure proper upkeep and safety standards were being met.
  • Developed marketing strategies aimed at increasing leasing activity within the community.
  • Updated resident data into property management software system daily.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Conducted background checks on applicants.
  • Received rent payments and tracked transactions in accounting software.
  • Checked rental eligibility by following company's verification process.
  • Detailed application requirements and answered questions from prospective tenants.
  • Escalated critical issues to property manager to deliver immediate resolution.
  • Built and maintained cordial, long term relationships with customers
  • Directed the entire sales process by putting strong sales skills to use and maintaining customer satisfaction
  • Conducted searches, performed background check ups, scheduled appointments and presented properties
  • Received all sort of payments, orders and invoicing
  • Quickly processed denial letters to inform prospective applicants of application rejection
  • Performed administrative duties such as rent collection, communicating with tenants via written correspondence, maintaining property and facilities, and administering lease closings.
  • Greeted potential tenants and provided information about the property.

Cashier

Kroger
Starkville, MS
07.2014 - 08.2015
  • Assisted and encouraged customers in selecting and purchasing required products in a retail environment
  • Addressed customer's needs - Advised and helped locate appropriate merchandise
  • Highly skilled in providing a timely, efficient, and considerate customer service
  • Well-versed in collecting payments for customer purchases
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Competent at making change and keeping an accurate till
  • Proven ability to operate cash register and manage drawer.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Information Assistant

Department of Housing Residence Life
Mississippi State, MS
08.2013 - 05.2014
  • Answered customers' calls and guided them by solving their predicaments
  • Received and greeted clients politely, leaving a positive impression of the firm in their minds
  • Ensure guidelines are followed by both residents and guests
  • Provided instructions in case of emergencies
  • Able to respond to questions or concerns in an empathetic and nonjudgmental manner toward a wide range of human concerns
  • Able to express oneself clearly: possess voice quality, enunciation, cheerfulness, and customer service skills.

Education

Master of Science - Health Administration

Belhaven University
Jackson, MS
12-2022

Certificate - Organizational Leadership

Belhaven University
Jackson, MS
12-2022

Certificate - Human Resources

Belhaven University
Jackson, MS
08-2021

Master's in Business Administration -

Belhaven University
08.2017

Bachelor of Business Administration in Business Administration -

Mississippi State University
05.2014

High School Diploma -

Horn Lake High School
05.2009

Skills

  • Adobe Creative Cloud Systems
  • Proficient in Microsoft Office
  • NetSuite
  • Domo
  • Date Entry
  • Communication Skills
  • Time Management
  • Inventory Audits
  • Expense Reporting

Certification

  • Certification of Leadership, Belhaven University, Jackson, Jackson, MS, 05/01/20
  • Certification of Human Resources, Belhaven University, Jackson, Jackson, MS, 07/01/21

Affiliations

  • Member of Zeta Phi Beta Sorority

References

References available upon request.

Timeline

Product Development Administrative Assistant

Titan Distributors Inc.
02.2018 - Current

Teacher Assistant

DeSoto County Schools (Hope Sullivan Elementary)
01.2017 - 01.2018

Compliance Coordinator

Paramount Staffing
11.2016 - 01.2017

Leasing Consultant/Leasing Marketing Manager

HELIX
09.2015 - 08.2016

Cashier

Kroger
07.2014 - 08.2015

Information Assistant

Department of Housing Residence Life
08.2013 - 05.2014

Master of Science - Health Administration

Belhaven University

Certificate - Organizational Leadership

Belhaven University

Certificate - Human Resources

Belhaven University

Master's in Business Administration -

Belhaven University

Bachelor of Business Administration in Business Administration -

Mississippi State University

High School Diploma -

Horn Lake High School

Similar Profiles

CREATE PROFILE
Mashunda Jones