Masicana Richardson
Tulsa,Oklahoma
Summary
Dynamic educator with experience at CAP Tulsa, adept at fostering positive relationships and enhancing student engagement through effective classroom management and social-emotional learning. Proven problem solver with strong adaptability, committed to creating a safe, nurturing environment that promotes academic success and collaboration among students, parents, and staff.
Overview
9
9
years of professional experience
Work History
Teacher
CAP Tulsa
Tulsa, OK
11.2024 - Current
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
- Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Met with parents and guardians to discuss students' progress and areas requiring improvement.
- Maintained a safe and orderly learning environment for all students.
- Built and strengthened positive relationships with students, parents and teaching staff.
Customer service advocate
blue cross blue shield
11.2021 - Current
- I manage insurance company inquiries, resolve service problems, documents customer requests, and finalize policy adjustments
- Additionally, they assist insurance agents and sales representatives in resolving customer complaints.
Substitute Preschool Teacher
CAP Tulsa
Tulsa, Oklahoma
05.2024 - 11.2024
- Supervised students in classrooms and during outdoor playtime activities.
- Encouraged positive behavior through verbal praise and structured discipline methods.
- Assisted children with snacks by opening food packages and pouring beverages.
- Engaged students in meaningful discussions about interests and experiences.
- Maintained cleanliness and organization of classroom environments.
- Provided a safe, nurturing setting for children to learn and explore.
- Monitored lunchtime activities to maintain order and encourage seated dining.
Mobile Phlebotomists
OKLAHOMA BLOODINSTITUTE
07.2020 - 10.2021
- Drive a vehicle to a specified patient or client location
- Take blood samples from patients and properly label, seal, and transport specimens to a laboratory
- Prepare and maintain the sterilization of all equipment
- Manage patient records and screen potential blood donors for health risks
- Comply with all medical standards and procedures of phlebotomy.
customer service Associate
walmart
05.2016 - 03.2020
- I was the first point of contact for any customer who has a question or an issue with a product or service the company sells
- I had many responsibilities like answering inbound phone calls, addressing customers’ questions about products and services, and processing payments or returns.
Education
B.A. Sociology - Psychology
Oklahoma State University
Tulsa, OK05-2025
Pre nursing -
Tulsa Community College
Tulsa, OK05-2019
Skills
- Problem Solving
- Adaptability
- Critical thinking
- Time management
- Positive Reinforcement
- Early Childhood Education
- Social-emotional learning
- Classroom Organization
- Classroom Management
- Team collaboration
- Cognitive Learning
- Parent-teacher communication
- Excellent classroom management
Education
true
Timeline
Teacher
CAP Tulsa
11.2024 - Current
Substitute Preschool Teacher
CAP Tulsa
05.2024 - 11.2024
Customer service advocate
blue cross blue shield
11.2021 - Current
Mobile Phlebotomists
OKLAHOMA BLOODINSTITUTE
07.2020 - 10.2021
customer service Associate
walmart
05.2016 - 03.2020
B.A. Sociology - Psychology
Oklahoma State University
Pre nursing -
Tulsa Community College
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