Summary
Overview
Work History
Education
Skills
Timeline
Intern
Masina Tavita

Masina Tavita

Columbus,GA

Summary

Reliable Freight Handler with 3 years of experience in Warehouse shipping and packing. Successful at working quickly with proficiency in systems use and data entry. Adept at performing detailed inspections and following directions with no supervision.

Overview

6
6
years of professional experience

Work History

Freight Handler, Receiving

Walmart
11.2020 - 04.2022
  • Loaded and unloaded trucks.
  • Collaborated with team members to resolve challenges and improve productivity.
  • Inspected freight for any damage or faults prior to loading.
  • Maintained clean and organized work area to improve efficiency and comply with regulations.
  • Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
  • Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Attached labels to finalized products before shipment.
  • Operated computer systems to track shipments to improve efficiency and accuracy.
  • Kept work areas clean, safe and organized.

Dispenser

Walmart
08.2019 - 11.2020
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Tracked substitutions and informed customers of changes.
  • Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.

Customer Service Representative

#1 Nails
03.2016 - 07.2019
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.

Education

Bachelor of Science -

University of Phoenix
Tempe, AZ
04.2026

Skills

  • Materials Movement
  • Team Meetings
  • Team Goals
  • Shipment Procedures
  • Cargo and Freight
  • SAP Warehouse Systems
  • Conveyor Systems
  • Pallet Jack Safety
  • Zoning and Stocking
  • Performance Goals
  • Loading and Unloading
  • Forklift Certified
  • OSHA Requirements

Timeline

Freight Handler, Receiving

Walmart
11.2020 - 04.2022

Dispenser

Walmart
08.2019 - 11.2020

Customer Service Representative

#1 Nails
03.2016 - 07.2019

Bachelor of Science -

University of Phoenix

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Masina Tavita