Masnah Ahmed
Niles,IL
Summary
Organized Healthcare Administrator with outstanding record of communicating with members of staff to provide administrative needs and requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.
Overview
4
4
years of professional experience
Work History
Patient Care Technician
Advocate Lutheran General Hospital
06.2022 - Current
- Delivered excellent patient experiences and direct care.
- Monitored progress and documented patient health status changes to keep care team updated.
- Maintained clean and safe environment to promote patient safety and comfort.
Social Services Coordinator
Generations at Regency
05.2021 - 06.2022
- Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
- Gathered information from mental and physical health and educational records to make recommendations and determine appropriate care plans.
Dental Receptionist
Brighter Smile Dentistry
09.2020 - 05.2021
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Education
Bachelor of Science - Nursing
University of Illinois At Chicago
Chicago, IL05.2025
High School Diploma -
Niles West High School
Skokie, IL05.2019
Skills
- Patient Care Coordination
- Office Administration
- Patient Relations
- Claims Processing
- Medical terminology knowledge
- Patient confidentiality
- Data entry proficiency
- Insurance Verification
Timeline
Patient Care Technician
Advocate Lutheran General Hospital
06.2022 - Current
Social Services Coordinator
Generations at Regency
05.2021 - 06.2022
Dental Receptionist
Brighter Smile Dentistry
09.2020 - 05.2021
Bachelor of Science - Nursing
University of Illinois At Chicago
High School Diploma -
Niles West High School