Mason Addison

Employee Front & Back Of House

Chick-fil-A

07.2021 - Current

Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Helped customers complete purchases, locate items, and join reward programs.
Handled calls promptly and with courteous professionalism.
Maintained working knowledge of products, accounts, representatives, tools and systems.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Prepared food items in compliance with recipes and portioning control guidelines.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Seasoned and cooked food according to recipes or personal judgment and experience.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
Inspected worksites, practices, and gear for compliance with established safety standards.
Recognized, documented, and advised on removal of hazards.
Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
Inspected facilities for adherence to fire, hazard, and safety guidelines.