Mason Adkins
Monroe,NC
Summary
Seeking to become a versatile and efficient employee with a comprehensive understanding of both the technical aspects of a business and the importance of exceptional customer service. Key strengths include aptitude for learning, charismatic personality, and eagerness to take on diverse responsibilities. Aim to contribute to the success of an organization by continuously expanding knowledge and skill set while delivering outstanding service to customers.
Overview
8
8
years of professional experience
Work History
Line Cook
Dixie Grill
10.2024 - 02.2025
- Covered, dated, rotated and properly stored food items to preserve quality and freshness.
- Organized server tickets to expedite food orders.
- Followed health, safety and sanitation guidelines while preparing and serving food.
Server
Bald Head Island Country Club
04.2023 - 10.2024
- Streamlined service processes through effective communication with event managers, chefs, and other staff members involved in executing events successfully.
- Increased repeat business by developing rapport with regular patrons and providing consistently outstanding service.
- Managed high-pressure situations gracefully during peak hours, maintaining composure while serving multiple tables simultaneously.
- Demonstrated thorough knowledge of menu offerings, effectively answering questions and making recommendations to enhance the dining experience.
Server
Marina Grill
03.2022 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server/ Trainer
Carolina Ale House- LM Hospitality
06.2021 - 09.2022
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Pest Control Technician
Tactical Pest
04.2020 - 06.2021
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
Mitigation Technician
Providence Restoration
07.2019 - 01.2020
- Delivered accurate documentation, conducting detailed inventories of damaged items for insurance claims purposes.
- Streamlined project completion times, prioritizing tasks according to urgency and scope requirements.
- Minimized business downtime through efficient execution of commercial mitigation projects.
- Safeguarded structural integrity during demolition processes by carefully following established procedures for removing damaged materials from affected sites.
- Mitigated mold growth through diligent application of antimicrobial treatments in affected areas.
Lot Manager
Carolina Auto Exchange
06.2018 - 07.2019
- Assisted with purchasing and retrieving vehicles from various auctions
- Inspect newly arrived vehicles
- Arranged for newly acquired vehicles to be cleaned and repaired according to dealership standards
Manager and Groundskeeper
Champagne Manor
04.2017 - 06.2018
- Maintained and beautified grounds
- Set up for events
- Procured and trained new employees
- Assured facility was kept to a standard of cleanliness
Education
High School Diploma -
Piedmont High School
Monroe, NCSkills
- Ability to work under pressure
- Adaptability
- Highly Responsive
- Teamwork & Relationship Builder
- Leadership
- Time management
- Highly motivated
Achievements And Leadership
- 2018 Eagle Scout
- Chaplain and Committee Chair in FFA
- Secretary and Co-Founder of Public Safety Club
- Co-President of YCI
- Study Group Leader in FCA
- President of Science Olympiad
Timeline
Line Cook
Dixie Grill
10.2024 - 02.2025
Server
Bald Head Island Country Club
04.2023 - 10.2024
Server
Marina Grill
03.2022 - 08.2023
Server/ Trainer
Carolina Ale House- LM Hospitality
06.2021 - 09.2022
Pest Control Technician
Tactical Pest
04.2020 - 06.2021
Mitigation Technician
Providence Restoration
07.2019 - 01.2020
Lot Manager
Carolina Auto Exchange
06.2018 - 07.2019
Manager and Groundskeeper
Champagne Manor
04.2017 - 06.2018
High School Diploma -
Piedmont High School
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