Mason Boatman
Cogan Station,PA
Summary
Accomplished and determined food service professional provides excellent customer experience. Possesses extensive knowledge of food safety and quality standards. Skilled at multitasking and practicing effective time management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food Service Attendant
UPMC Williamsport
09.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly food service in a timely manner.
- Maintained a clean and sanitary dining environment for patrons, ensuring adherence to health and safety standards.
- Supported kitchen staff with food preparation tasks for streamlined service during peak hours.
- Increased positive feedback from customers through attentive listening and prompt resolution of complaints or concerns.
- Managed high volume of customer orders, maintaining accuracy and efficiency under pressure.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Trained new employees on company policies, procedures, and best practices to facilitate their successful integration into the team.
- Promoted special menu items to customers, increasing sales revenue for targeted dishes or beverages.
- Performed routine maintenance tasks such as sweeping floors, cleaning utensils, wiping down surfaces, ensuring a pristine workspace at all times.
- Achieved greater efficiency in task completion by working closely with coworkers to streamline workflows.
- Answered guests' questions about menu items and helped make selections.
Dietary Aide
Bedrock Care
03.2022 - 08.2023
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
Education
High School Diploma -
Williamsport Area Senior High School
Williamsport, PA06.2025
Skills
- Issue identification and resolution
- Efficient multitasking
- Cleaning and sanitation
- Beverage Service
- Table setup
- Allergy awareness
- Order Accuracy
- Food service knowledge
- Food Storage Guidelines
- Menu familiarity
- Adaptability to Change
- Flexible scheduling
Languages
English
Certification
- Excel Certified
Timeline
Food Service Attendant
UPMC Williamsport
09.2023 - Current
Dietary Aide
Bedrock Care
03.2022 - 08.2023
High School Diploma -
Williamsport Area Senior High School