Summary
Overview
Work History
Education
Skills
References
Timeline
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Mason Boyd

Opelika,AL

Summary

Highly skilled, goal-oriented worker with background in high-volume service environments. Strengths include exceptional knowledge of inventory management and customer service. Demonstrated ability to lead teams while creating positive guest experiences and maintaining operational efficiency. Notable for improving workflows and team performances. Looking for a challenging new position with the opportunity to learn and grow, expanding my knowledge and abilities.

Overview

5
5
years of professional experience

Work History

Automotive Technician

Ray's Collision Centers
Auburn, AL
08.2021 - 01.2024
  • Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
  • Disassembled and reassembled vehicle components as necessary during repairs.
  • Inspected completed jobs for quality control purposes prior to releasing vehicles back to customers.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.

Bartender/Restaurant Server

Wild Wings Cafe
Columbus, GA
08.2020 - 08.2021
  • Trained new bartenders on drink preparation and upselling techniques.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

Head Bartender

Westwood's Golf Course
Arvada, CO
06.2019 - 02.2020
  • Addressed any issues between staff members in a timely fashion.
  • Resolved customer complaints in a professional manner while adhering to company policies and procedures.
  • Maintained a clean work area with appropriate safety standards according to health regulations.
  • Conducted regular inventory checks of all beer, wine, spirits, juices, and other ingredients used in cocktails.

Education

High School Diploma -

Prairie View High School
Henderson, CO
05-2016

Skills

  • Work Planning and Prioritization
  • Performance Improvement
  • Customer service expertise
  • Strong organizational ability
  • Complex Problem Solving
  • Fast learner

References

References available upon request.

Timeline

Automotive Technician

Ray's Collision Centers
08.2021 - 01.2024

Bartender/Restaurant Server

Wild Wings Cafe
08.2020 - 08.2021

Head Bartender

Westwood's Golf Course
06.2019 - 02.2020

High School Diploma -

Prairie View High School

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Mason Boyd