Summary
Overview
Work History
Education
Skills
Timeline
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Mason Brooks

Fort Myers,FL

Summary

Recent graduate from Florida Gulf Coast University with a Bachelor's degree in general management. Actively seeking to either intern or work with a company full-time in Southwest Florida in a business administrative or management role.

Overview

6
6
years of professional experience

Work History

Server

Outback Steakhouse
09.2023 - Current
  • Help with running food and taking orders from customers
  • Constantly be in contact with customers, where I was able to practice customer service and communication
  • Also, it would involve sales, trying to get the most sales possible to create revenue for the restaurant, but

Server Assistant

Outback Steakhouse
07.2019 - 09.2023
  • Helped servers with their duties and offered assistance whenever necessary.
  • Work along side managers in helping to make sure the food is up to the quality we desire before the customers consume.
  • Offer friendly and helpful service to customers and make sure that they have an unforgettable experience that will want them coming back for more.
  • Important duty when the shift is over to make sure that both the kitchen and dining room are both clean and ready for the next day's work.
  • Being able to work as a team with other support staff, servers, and hosts to make sure that the customers are happy with their service.

Front Desk

YMCA
05.2020 - 07.2020
  • Greeting guests as they enter and making sure that they have the proper membership to be able to enjoy the facilities that the YMCA has to offer.
  • Answering any questions that guests may have and making sure that they receive the right answers and help they need.
  • During the COVID-19 pandemic, I would have the responsibility of taking temperatures for incoming guests and making sure they did not have a fever or any other symptoms before using the facilities.

Education

Bachelor of Science - Business Management

Florida Gulf Coast University
Fort Myers, Florida
05-2025

Skills

  • Microsoft Excel Certified
  • Microsoft PowerPoint Certified
  • Microsoft Word Certified
  • Strong work ethic
  • Exceptional customer service
  • Team collaboration
  • Leadership
  • Time Management
  • Punctual

Timeline

Server

Outback Steakhouse
09.2023 - Current

Front Desk

YMCA
05.2020 - 07.2020

Server Assistant

Outback Steakhouse
07.2019 - 09.2023

Bachelor of Science - Business Management

Florida Gulf Coast University

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Mason Brooks